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Database Team Lead - Operation Smile (Norfolk, VA)

Last post 08-14-2009 9:16 PM by Rebecca Gelinas. 0 replies.
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  • 08-14-2009 9:16 PM

    • Rebecca Gelinas
    • Not Ranked
    • User Since: 2004
    • Posts 16
    • Organization: Operation Smile
    • Products:  The Financial Edge, The Raiser's Edge

    Database Team Lead - Operation Smile (Norfolk, VA)

    Reply Contact
    http://tinyurl.com/lqr63g
    Description

    General Discription:

    The Donor Database Team Lead is responsible for supervision of the Donor Database Specialist team, including development of team members.  The Donor Database Team Lead will support the Donor Database Manager in execution of donor database activities and in training remote users and other departments in the use of Raiser's Edge.

    Essential Functions:

    •  Responsible for daily operational activity of the Donor Database Team, including quotas for volume and timeliness, quality of entries and following established workflow expectations.
    • Facilitate career development of team members by providing training opportunities, challenging tasks & stretch assignments and holding frequent development discussions.
    • Oversee all data entry into the system which will include setting and documenting protocols for data entry
    • Importing of constituent, donation, and appeal files from outside vendors.
    •  Maintain an updated Policies and Procedures Guide
    • Ensure integrity of the data including all merge/purge, data conversion and data clean up procedures.
    • Implement quality control procedures to ensure integrity of data entered by the Database team, and also data provided by vendors
    • Implement weekly, monthly, and annual audit queries
    •  Assist in training remote users and other departments in the use of Raiser’s Edge
    • Assist in generating mailing lists and running financial reports
    •  Work with other departments and teams to ensure proper identification and coding for major gifts and events.
    • Other related duties as necessary.

     Experience Required:

    • Bachelor's Degree in Business, Information Systems, or another related field.
    • In-depth experience with Raiser's Edge.
    • 3 years of demonstrated database management, with an understanding of fundraising and marketing needs in a not-for-profit environment, 5 years preferred.
    Characteristics/Skills Required:
    •  Highly motivated, self-starter
    •  Ability to coach & enhance team member skills by providing current, direct, complete and actionable positive and corrective feedback.
    • Establish clear direction and objectives for the team, lay out tasks in a well-planned, organized manner, monitor and report on progress & results. 
    • Foster team morale and creates a feeling of belonging in the team.
    • Excellent interpersonal communication and listening skills, ability to remain calm, dignified and composed in order to handle pressured or difficult situations.
    • Posses high level of integrity and trustworthiness; able to handle information in an appropriate, confidential and helpful manner.
    • Able to write clearly and succinctly in a variety of settings and styles.
    • Solid problem solving skills, uses logic and methods to solve difficult problems, probes all sources for answers and looks beyond the obvious.
    • Effective time management skills.

    Apply online at: http://tinyurl.com/lqr63g
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