Hi,

We are currently experiencing difficulties since Blackbaud updated Netsolutions to be PCI DSS compliant. We are still using a 7.8 version of RE and I believe we have the EFT module.

Now that Netsolutions no longer sends credit card numbers to RE, when we are batching our single gifts in RE it is telling us the 'credit card number is invalid' because the credit card number field in the batching screen is blank.

Is there anyway to turn this warning off or workaround this problem, as it is making batching of online gifts very cumbersome.

Thanks

Have you tried modifying the batch design provided by NetSolutions by removing the credit card number field?  We had a similar issue when batching credit cards that come  to us through the mail. I simply stopped entering the credit card numbers into the data base, as once the gifts have been processed there really is no need for credit card numbers to be stored in RE.

Lindy Steen

Development Coordinator

HPH Hospice

Hi Duncan, you can turn off the prompt by going to Config, Business Rules, General.  Select to 'Save record anyway' in the 'When saving a constituent or gift, if the credit card number is invalid....' field.  This will allow you to have blank credit card numbers in your batch.

Thank you,
Kevin