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Issues with Internet Explorer 8.0.6001

Last post 07-20-2009 4:40 AM by James Hobbs. 3 replies.
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  • 07-17-2009 6:34 AM

    Issues with Internet Explorer 8.0.6001

    Reply Contact

    After an automatic update through Windows, my version of Internet Explorer was updated to 8.0.6001.

    Now the top menu of NC will not display menu items - hovering/clicking reveals the box that should contain the links, but there's just empty space.

    Has anyone else had this issue? Does anyone from Blackbaud know about this problem?

    Thanks,

    Ben Richardson

    Oxford Brookes University

  • 07-17-2009 7:21 AM In reply to

    • Paul Morriss
    • Top 500 Contributor
    • Posts 20
    • Organization: Wycliffe UK
    • Products:  Blackbaud NetCommunity, The Raiser's Edge

    Re: Issues with Internet Explorer 8.0.6001

    Reply Contact
    I have the same version of IE and it works for me. You could try clicking the IE7 compatibility view button to the left of the refresh button. I seem to remember that it's not there by default, but if not then there's an option on the tools menu.
    --
    Wycliffe UK
    Blog: http://manypies.blogspot.com

  • 07-17-2009 9:46 AM In reply to

    Re: Issues with Internet Explorer 8.0.6001

    Reply Contact

    This is from Blackbaud's Knowledgebase:

     
    Solution Number: BB531350 
    Applicable Product(s): Blackbaud NetCommunity

    Solution Title:  Admin bar menus are blank in Internet Explorer 8

     

    We resolved this issue in version 5.6.131.5.
    Download and install the latest version with patch, which contains all fixes from previous patches.

    Alternative solution: View the page in Compatibility View: From the Tools menu, choose Compatibility View.

  • 07-20-2009 4:40 AM In reply to

    • James Hobbs
    • Not Ranked
    • Posts 9
    • Organization: National Osteoporosis Society
    • Products:  Blackbaud NetCommunity, The Raiser's Edge

    Re: Issues with Internet Explorer 8.0.6001

    Reply Contact

    If patching BBNC isn't an option you can force IE8 to display in compatibility mode for all of your website users that use it (including yourself) - there's an example here. You'll need to have the ability to write things into the page head, though.

    learningnetcommunity.blogspot.com
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