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"Email me when someone replies...?"

Last post 11-25-2009 11:18 PM by JoAnn Strommen. 3 replies.
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  • 07-15-2009 4:47 PM

    • Michael Sherman
    • Top 50 Contributor
    • User Since: 1989
    • Posts 127
    • Organization: Sarasota Orchestra
    • Products:  Accounting for Nonprofits, The Financial Edge, The Patron Edge, The Raiser's Edge

    "Email me when someone replies...?"

    This is at the end of each email I get from the forum: 

     

    To unsubscribe, either:

    1. Visit the above URL and deselect 'Email me when someone replies...'

    2. Visit your user profile page and uncheck 'Enable email tracking'

    Where would I be able to "deselect 'Email me when someone replies...'"?

    Michael J. Sherman
    Database Administrator
    Sarasota Orchestra
  • 07-16-2009 10:43 AM In reply to

    Re: "Email me when someone replies...?"

    Hi, Michael. You can deselect that option via your forum profile. Here's how.

    1. Scroll to the top of the forums
    2. Click "Edit Profile" on the right to open your forum profile
    3. Click the Email tab
    4. Click "No" beside the third option, Enable Email Notifications of forum/thread subscriptions and replies to my posts

    For more information about the forums (including other email options), check out the Forum Guidelines, & please feel free to post any other questions about forums right here. Our goal is to enable our customers to have a fantastic online experience.  Thanks!

    Regards,

    Carolyn

  • 11-25-2009 3:52 PM In reply to

    • Timothy Hogan
    • Not Ranked
    • Posts 1
    • Organization: Woodlawn Foundation
    • Products:  The Financial Edge, The Raiser's Edge

    Re: "Email me when someone replies...?"

    I have done as you suggested to Michael but continue to receive email notifications.  The emails I receive all have the same notice at the bottom: 

    To unsubscribe, either:

    1. Visit the above URL and deselect 'Email me when someone replies...'
    2. Visit your user profile page and uncheck 'Enable email tracking'


    There is not "Email me when someone replies..." to deselect.  There is a button that says "Email Subscription enabled" (or disabled if clicked).  It does not seem to matter if it is set to enabled or disabled - the emails keep coming. The profile page does not have check box for "Enaboe email tracking".  It does have a yes, no selector.  I have selected "no" but the emails keep rolling in.  How do I really stop them?

     

    Regards,

    Tim

     

  • 11-25-2009 11:18 PM In reply to

    • JoAnn Strommen
    • Top 10 Contributor
    • User Since: 2006
    • Posts 1,260
    • Organization: Rapid City YMCA
    • Products:  The Raiser's Edge

    Re: "Email me when someone replies...?"

    Timothy Hogan:

    I have done as you suggested to Michael but continue to receive email notifications.  The emails I receive all have the same notice at the bottom: 

    To unsubscribe, either:

    1. Visit the above URL and deselect 'Email me when someone replies...'
    2. Visit your user profile page and uncheck 'Enable email tracking'

    There is not "Email me when someone replies..." to deselect.  There is a button that says "Email Subscription enabled" (or disabled if clicked).  It does not seem to matter if it is set to enabled or disabled - the emails keep coming. The profile page does not have check box for "Enaboe email tracking".  It does have a yes, no selector.  I have selected "no" but the emails keep rolling in.  How do I really stop them?

    Regards,

    Tim

    I would think Carolyn's reply would do it.  But you may want to check one more place.  Go to the Blackbaud.com/forums or forums under the support menu.  In the upper right there's a shortcut box, click "forum subscriptions".  It will list all the forum categories.  If you don't want email from any of them every entry in the subscribe column should be 'no'.  Just another place to check in case one/two are yes, I think you'd getting the emails.

    JoAnn Strommen
    YMCA of Rapid City
    Rapid City, SD
    Filed under:
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