A few days ago, we posted a poll to gauge your interest in our upcoming Q&A session "What Every Blackbaud Database Administrator Ought to Know."
If you missed the description, here it is:Our Technical Support Lead, David Johnson, will begin with a brief presentation which covers basics like installing, updating, backing up, recovering, and maintaining your database and troubleshooting technical issues. Then it's time for your questions and ideas!
I would be interested aslong as it did not get too technical. I am mostly interested in RE support part of DBA's role.
I am interested and voted as well. Will you send me an email to confirm this class? Thanks a bunch for this!
Hi Cindy,
During the session we will be discussing backing up and recovering the database, installing and updating your application, and general troubleshooting. We will not be discussing any thing that is specific to one product.
-David
I am also interested in this.
I am interested in this as well.
Thank you..
Wendy
I am also interested
Thank you all for your interest in the Database Administrator Roundtable discussions. We will be having another session soon but we do not have a date scheduled yet. We will update the Forums when we have a new date planned.
Thanks again for your interest!-David Johnson
I am the Financial Systems Manager and responsible for all the components we purchased. I am greatly interested in attending your next session. In the meantime, does anyone have an internal help desk for their users? And if you do, you have a support decision tree?