We just had a new issue raise it's ugly head with payroll. We have an employee that gets salary from 2 departments and volunteer mileage from another. The software as of April is now splitting her fica, worker's comp, unemployment comp between the salary departments and the mileage department even though the mileage is set up as a non-taxable pay type. The same is happening with my stipend people that have salary in another department. The stipend is non-taxable, but it is splitting the benefits into that program also. The answer from support is the software is doing exactly what it is suppose to do! Wrong! Wrong! Wrong! I have 72 stipend people and 300 volunteers. Their suggestion is to look at each of those each payperiod and journal entry them. What do I need this software for if I have to verify every check to correct their programming issues. I feel like a BETA sight with this and with their A/R software modules.

Thank you for pointing this out.  I took a look at our payroll, and its doing the exact same thing with our mileage reimbursement.  Not good.  And I agree, the software should not be doing it.  This is a problem that needs to be fixed.  Do you have any idea why it started in April?  Was it working correctly before that?

 Thanks.

Denise