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Known name versus Full name

Last post 02-19-2009 4:32 AM by Anne Webster. 0 replies.
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  • 02-19-2009 4:32 AM

    • Anne Webster
    • Not Ranked
    • Posts 2
    • Organization: The University of Western Australia

    Known name versus Full name

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    I would appreciate if anyone could advise on how to set up Business Rules to ensure that Known name is the preferred name under the Addressee area and also in Event Management. Particularly within event management the default appears to be the Full name rather than the Known Name?
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