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Look up by phone

Last post 02-10-2009 11:38 AM by Lee Harrison. 3 replies.
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  • 02-10-2009 11:13 AM

    Look up by phone

    Is it possible to lookup a constituent by telephone?

  • 02-10-2009 11:22 AM In reply to

    Re: Look up by phone

     Hi Mark,

     I am not sure what you mean -do you mean when you're searching for constituents?  If you do, then you can't I'm afraid.

    Thanks

    Charlotte

    Charlotte Ory
    Raisers Edge Consultant and Trainer

    07834 407 858
    charlotte@charlotteoryconsulting.co.uk
    www.charlotteoryconsulting.co.uk
  • 02-10-2009 11:29 AM In reply to

    • Peter Doonican
    • Top 100 Contributor
    • User Since: 2003
    • Posts 75
    • Organization: University of the Arts London
    • Products:  The Raiser's Edge

    Re: Look up by phone

     Hi Mark

    You can set up a query with criteria that says

    Phone Number Contains ...

     And then look for each record that way.  I have one linked to my homepage so that I can find people via their e-mail address.

    It is not part of the general search screen, but if you don't mind that too much it works well.

    Peter

    Peter Doonican
    Head of Research and Information
    University of the Arts London
    www.arts.ac.uk
  • 02-10-2009 11:38 AM In reply to

    • Lee Harrison
    • Top 100 Contributor
    • Posts 73
    • Organization: Breakthrough Breast Cancer
    • Products:  The Raiser's Edge

    Re: Look up by phone

    Hi Mark,

    If you look at knowledgebase BB275366, there is a way of doing it (see point 4). However, it's probably easiest to just look up using a query.

    Thanks

    Lee

    Lee Harrison
    Breakthrough Breast Cancer
    London
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