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Facebook Application

Last post 05-21-2009 11:08 AM by Michael Eck. 5 replies.
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  • 02-09-2009 1:36 PM

    • Mark Zarbailov
    • Top 100 Contributor
    • User Since: 2000
    • Posts 77
    • Organization: Ethical Culture Fieldston School
    • Products:  Blackbaud NetCommunity, Online Campus Community, The Education Edge, The Financial Edge, The Raiser's Edge, The Researcher's Edge

    Facebook Application

    Do any organizations use Facebook as Application?
    Also, if you do use Facebook Application, do you integrate this application to your Net: Community site?



    Mark.

    Mark Zarbailov
    Director of Database Services
    Ethical Culture Fieldston School
    212-712-6240
    Filed under:
  • 02-25-2009 9:47 AM In reply to

    Re: Facebook Application

    We just made it live on our site (after testing for over a month) , however, we aren't really sure where to go fro there...we haven't had much direction and were not sure what the best practices - I assume this is becuase not many have used it. 

    Filed under:
  • 03-10-2009 3:16 PM In reply to

    • Mindy Foral
    • Not Ranked
    • Posts 4
    • Organization: Millard Public Schools Foundation
    • Products:  Blackbaud NetCommunity, The Raiser's Edge

    Re: Facebook Application

    I was going to post the same question today. We want to start a page for our Foundation and specifically our Alumni Group but am not clear how to get started. Any help would be appreciated.

     Thanks!

  • 03-10-2009 3:54 PM In reply to

    • Aldervan Daly
    • Not Ranked
    • User Since: 1996
    • Posts 6
    • Products:  Blackbaud Enterprise CRM, Blackbaud NetCommunity, The Financial Edge, The Raiser's Edge, The Researcher's Edge, Sphere

    Re: Facebook Application

    I have tried numerous times to get this part to work and it still does not.  When I call BBNC customer support they suggest, naturally that knowledgebase solution which also doesn't work. I plan on calling them this week and having them stay on the line with me until I set it up and it works.  That's all I can figure out to do.

     Aldervan

  • 03-16-2009 6:36 AM In reply to

    • Lorna Dagger
    • Not Ranked
    • User Since: 2007
    • Posts 3
    • Organization: University of Bath Development Office
    • Products:  Blackbaud NetCommunity, The Raiser's Edge

    Re: Facebook Application

    It's very interesting that no one can seem to make the part work as I thought it must have been something I was doing wrong. I followed the knowledgebase directions to the letter and it still doesn't work. You click to link the user networking account in NC to Facebook and it directs you to the application in Facebook, which you have to allow to access your profile. When you do it redirects you back to your site homepage! It doesn't seem to actually do anything.

    I know we aren't alone in wondering what the missing link is!

    When I have spoken to Blackbaud, I was also directed to the knowledgebase and told to follow the instructions which don't work. You just go round in circles - very frustrating!!  If anyone has had a better experience, I would be really interested in how the interaction with Facebook actually works.

    Lorna

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  • 05-21-2009 11:08 AM In reply to

    • Michael Eck
    • Not Ranked
    • Posts 2
    • Organization: Lewis University
    • Products:  Blackbaud NetCommunity, The Raiser's Edge

    Re: Facebook Application

    I have had the same issue. I created the part, then linked it to my profile (as a test) and it replaces the phone number (other options look to be available). It looks like it only places the Facebook profile link, not the users Facebook information.

    I know that Harris Connect offers the ability to sync with a Facebook Profile.

    http://www.alumni.lewisu.edu
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