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I am wondering how other organizations handle records when a couple are separated and each have different addresses. I am thinking it makes the most sense to break the link between the two so that both of them will be Head of Household and receive mailings at their different addresses. But I do not like the fact that when people view their records the spouse will be blank on Bio1 tab. In the past they have kept the two linked and just changed their address and marital status. But when we do mailings we only mail to HOH.
Thank you!
That is a challenge. I too wish I could see the name of a former, deceased, etc spouse on Bio 1 without having to leave them on with spouse checked. The best I have found to do is change the marital status to separated, divorced, widowed and leave it up to the user to be curious and know to go to relationships to see who that person is/was.
Hi Yolanda,
I think it makes sense to break the link between the two constituents. You will not lose their relationship history as it is still an individual relationship, therefore will be listed under both relationship tabs for each constituent. You can use the relationship/reciprocal fields to state that they were formerly married. This way your mailings will work fine.
Hope that helps!