I'm hoping someone can help me, as I don't really want to contact my rep (yet!). We are very new to Blackbaud and, in fact, are just now in the process of setting up the year for the first time. This is my homework, and I don't want to "cave in" and send an email to my rep just yet. Besides, I figured this was a good opportunity to see how helpful the boards are! :)
I am working on setting up all of our Series. I have one that includes 9 events out of 21 possible. It doesn't matter which 9 out of those 21, and they all have the same dollar value when this package is purchased.
However -- everytime I set the prices for each individual program (under Series Price List > Choose Series > Click Prices > Click Shows > Set prices) the "OK" button doesn't light up so that I can exit out. I know it's because the total for all of the 21 events is $525, and the price of the package is only $225, so I'm assuming because there's a discrepancy, it won't let me "save" it.
I've gone back and looked to make sure that this particular Series designates only 9 events (out of the possible 21)
Anyone able to tell me where I've gone wrong? Thanks!
Hey Virginia! It does sound like the total you have for Shows is higher than the amount to pay as you said, and that is what's causing the issue. Since this is a pick-your-own series and all the shows are an equal amount, you can just leave them at $0 in this screen. When you sell the series, it will split the total amount across the nine events that are chosen.
Well darn! Wish I had logged on and checked the forums before I deleted to try and start over...
I thought perhaps it would have been fixed by changing the type from "by series" to "by event" ... but I can't seem to get the listing of included events when I view that particular series. Argh!
I'm going to start from the beginning of the help guide (for the series set up) and see where that gets me. Thank you for the response.