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Auctionpay data...

Last post 10-16-2009 1:06 PM by Garrett Gonzales. 3 replies.
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  • 12-08-2008 3:24 PM

    • Ray Mauder
    • Top 50 Contributor
    • Posts 134
    • Organization: Animal Friends
    • Products:  The Raiser's Edge

    Auctionpay data...

    We just completed our annual event for which we used Auctionpay.  Check-out at the event seemed to go pretty good.  Now we are post-event and are looking at the data we can export from inside of Auctionpay.  However, all of the data we have found via an export so far is fragmented at best.  You can either export gift information, constituent information (name, address, etc.), payment information but not all at once.  Is there anyone out there who has run into the same thing using Auctionpay (or even better has figured out how to deal with this?)  I'm not sure how we can get all the necessary data out at one time.  Or, do you have to combine data from different Excel files.

    Any and all help would be greatly appreciated.

    Ray Mauder
    Animal Friends, Inc.
  • 01-13-2009 2:16 PM In reply to

    Re: Auctionpay data...

    I ran into the same problem with AuctionPay and I did have to combine the data from a bunch of Excel files.  I remember when our AuctionPay salesperson was here he said they have bridge software for Raiser's Edge, but we didn't buy it.  Maybe that works better?

  • 02-04-2009 6:51 PM In reply to

    • Pat Seaman
    • Not Ranked
    • Posts 8
    • Organization: Make-A-Wish Foundation of Sacramento and Northeastern CA

    Re: Auctionpay data...

    We just completed our annual Winter Wine and Food Fest on the 31st and we used AuctionPay.  We do not download anything from AuctionPay in to our database; we only use it to tally the payments from donors' credit cards and then we send the money to our bank account.  I key everything from each highest bidder's registration form.  Then those people that attended but were not high bidders I enter them in Raiser's Edge also (without money/gifts attached). 

  • 10-16-2009 1:06 PM In reply to

    Re: Auctionpay data...

    We used the online Auction pay system and loved it. We called customer service and man told us that Auctionpay doesnt charge $$ for the bridge anymore its free as of about 6 months ago. They also dont call it a bridge the call it a data exchange. The Data Exchange file created an excel sheet that went in to RE with little effort. The whole thing took about 30 mins from start to finish and it had our online event registration stuff as well. Another great part is this data exchange is free - we didnt have to pay for the feature. i also saw options for eTapestry, Kintera, Sage, Results Plus and a ton of company/groups Id never heard of. They must have Data Exchange with them as well.One thing the team at PAWS San Fran didnt like was Auctionpay didnt have a class for me to sit in on. We said we wanted 1;1 help and they old us its so easy you dont need a specific training you can go from the help guide built into the program. We didnt read the guide, just kept calling in each time we had a question.-Garrett Gonzalesg.gonzo@live.com

     

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