We just completed our annual event for which we used Auctionpay. Check-out at the event seemed to go pretty good. Now we are post-event and are looking at the data we can export from inside of Auctionpay. However, all of the data we have found via an export so far is fragmented at best. You can either export gift information, constituent information (name, address, etc.), payment information but not all at once. Is there anyone out there who has run into the same thing using Auctionpay (or even better has figured out how to deal with this?) I'm not sure how we can get all the necessary data out at one time. Or, do you have to combine data from different Excel files.Any and all help would be greatly appreciated.
I ran into the same problem with AuctionPay and I did have to combine the data from a bunch of Excel files. I remember when our AuctionPay salesperson was here he said they have bridge software for Raiser's Edge, but we didn't buy it. Maybe that works better?
We just completed our annual Winter Wine and Food Fest on the 31st and we used AuctionPay. We do not download anything from AuctionPay in to our database; we only use it to tally the payments from donors' credit cards and then we send the money to our bank account. I key everything from each highest bidder's registration form. Then those people that attended but were not high bidders I enter them in Raiser's Edge also (without money/gifts attached).