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Changing Bank accounts in SB

Last post 12-04-2008 2:09 PM by Oamien Oliha. 4 replies.
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  • 12-03-2008 2:00 PM

    Changing Bank accounts in SB

    Reply Contact

     Hello all,

     Does anyone know how to change bank account on student billing because we changed bank accounts and  all student billing transcation still goes to our old bank acocunt. Please help.

     

     

     
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  • 12-04-2008 11:43 AM In reply to

    • Jennifer Maroney
    • Top 25 Contributor
    • User Since: 2004
    • Posts 316
    • Products:  Accounting for Nonprofits, Admissions and Registrar's Office 6, Blackbaud Student Information System, The Education Edge, The Financial Edge, Blackbaud FundWare

    Re: Changing Bank accounts in SB

    Reply Contact
    Student Billing version 6 only allows one bank, which is why transitions still post to the old SB bank.  You have two options: change the information on the existing bank to reflect the new bank or have Blackbaud change the bank for you.  Most SB 6 customers request Blackbaud to change the bank to be able to keep the existing banks information.  Just so you know, having Blackbaud change the SB bank will require you to update to the latest version and send in DOWN data.  Check out Knowledgebase solution BB520640.   I hope this helps.

  • 12-04-2008 12:22 PM In reply to

    Re: Changing Bank accounts in SB

    Reply Contact

     Thanks  for your reply, I did call Blackbaud and they no longer will do fixes and patches for version 6 instead they want us to upgrade to version 7 and  the company i work for dont have that type of funding right now.

     

  • 12-04-2008 12:34 PM In reply to

    • Cindy Carey
    • Top 75 Contributor
    • User Since: 1997
    • Posts 101
    • Organization: McLean School
    • Products:  Admissions and Registrar's Office 6, The Education Edge, The Financial Edge, The Raiser's Edge

    Re: Changing Bank accounts in SB

    Reply Contact

    I was under the impression that if you had BB support, that there was no fee to convert from V6 to V7. You might want to call your sales rep and see what your options are.

     

    Cindy Carey
    Database Manager
    McLean School of Maryland

  • 12-04-2008 2:09 PM In reply to

    Re: Changing Bank accounts in SB

    Reply Contact

     We  dont have support because it actually cost too much for the school.

     
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