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IT Manager - Make-A-Wish Foundation® of Illinois - Chicago, IL

Last post 11-20-2008 5:25 PM by Dop Troutman. 1 replies.
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  • 11-20-2008 3:45 PM

    • Dop Troutman
    • Not Ranked
    • Posts 3
    • Organization: Make-A-Wish Foundation of Illinois

    IT Manager - Make-A-Wish Foundation® of Illinois - Chicago, IL

    Responsible for developing maximum utilization of the Make-A-Wish Foundation® of Illinois’s databases including assurance of data integrity, data extraction, report customization, and analysis.  Supports staff with use of Blackbaud’s The Raiser’s Edge, The Financial Edge, and other software.  Responsible for managing I/T consultants in development and maintenance of overall I/T structure, including Foundation’s network, hardware, software and e-mail systems.

    Major Responsibilities:

    • Work across departments to identify efficiency improvements through utilization of technology and enhanced information access, including analysis and segmentation of data and development of customized queries and reports.
    • Manage the Foundation’s databases, particularly in establishing standards and ensuring compliance, maintaining system backup procedures, developing and performing quality control reviews, researching new developments (including clean-ups, conversions, upgrades, etc.), and implementing new tools/processes/procedures.
    • Manage outsourced I/T consultants to maintain server infrastructure, PCs and related equipment, software, and e-mail systems.
    • Provide user support for hardware and software, including but not limited to training staff on use of applications, setting up user accounts, performing system backups, and basic software installations.
    • Provide technical support for website (externally hosted), and other online initiatives.
    • Manage storage of electronic data, including management of network folders.
    • Serve as primary liaison with hardware and software vendors.
    • Serve as a key contact with Make-A-Wish Foundation of America (“National Office”) in representing chapter on Blackbaud Program.
    • Prepare I/T budget and manage to the approved budget.
    • Other duties as assigned.  
    Preferred Skills & Abilities:
    • Proficient in database management.
    • Experience with Blackbaud’s The Raiser’s Edge preferred.  Knowledge of The Financial Edge is a plus.
    • Proficient in use of Microsoft Office Suite software, and report writing software such as Crystal Reports.
    • Knowledge of network infrastructure and system development.
    • Strong communication and organizational skills.
    • Analytical and decision-making ability.
    • Project management.
    • Highly detail oriented. 
    Preferred Education & Experience:
    • 3 to 5 years related experience
    • Bachelor’s degree. 

     

  • 11-20-2008 5:25 PM In reply to

    • Dop Troutman
    • Not Ranked
    • Posts 3
    • Organization: Make-A-Wish Foundation of Illinois

    Re: IT Manager - Make-A-Wish Foundation® of Illinois - Chicago, IL

    Reporting

    This position reports to the Chief Operating Officer

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