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Missing Constituent Notes - "Out of Memory"

Last post 11-19-2008 5:38 PM by Sarah McBride. 2 replies.
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  • 11-05-2008 7:02 PM

    Missing Constituent Notes - "Out of Memory"

    Reply Contact

    Hi all,

    A user has recently noticed that some constituent notes are having problems being opened. The error reads "Out of Memory". I think I read somewhere that this error was caused by the upgrade from RE 6 to 7. is this correct? Can anyone confirm this?

    Thank you for your assistance.

    Troy

  • 11-05-2008 7:09 PM In reply to

    • JoAnn Strommen
    • Top 10 Contributor
    • User Since: 2006
    • Posts 1,260
    • Organization: Rapid City YMCA
    • Products:  The Raiser's Edge

    Re: Missing Constituent Notes - "Out of Memory"

    Reply Contact

    I had this type of error once quite some time ago.  Ours was actually a space on server issue - not related to RE.  The knowledge base has a variety of possible solutions if you type in "error" and your message.  Several things to look at: one workstation? System wide?  Etc.

    Good luck.

    JoAnn Strommen
    YMCA of Rapid City
    Rapid City, SD

  • 11-19-2008 5:38 PM In reply to

    • Sarah McBride
    • Top 75 Contributor
    • User Since: 2005
    • Posts 117
    • Organization: Blackbaud, Inc.
    • Products:  The Education Edge, The Raiser's Edge

    Re: Missing Constituent Notes - "Out of Memory"

    Reply Contact

    If the error occurs only on one workstation, you may want to try the steps in BB178034 (similar issue). Hope that helps!

    Sarah McBride
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