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Do donors to Honor/Memorials really want their name sent?

Last post 10-06-2008 2:07 PM by Michael Sherman. 9 replies.
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  • 09-25-2008 10:51 AM

    • Philip Scott
    • Top 500 Contributor
    • Posts 31
    • Organization: Children’s Hospital & Medical Center Foundation

    Do donors to Honor/Memorials really want their name sent?

    We have a process for sending donor's information to people they want notified of their gift to an honor/memorial.  We are looking at a process to send the names and addresses of all donors of gifts to an honor/memorial, to acknowledgees who might want to write thank yous, or whatever.  The how is not a problem, using the Tribute module that we have, but one of the directors raised the question of whether we could/should release the names unless we are specifically asked to do so.  Of course, we never include amounts, but as we discussed the issue, we wondered if the donors to the honor/memorial would consider sending the information a breach of their confidentiality.

     So, my question: has anyone ever had problems with providing information on donors to an acknowledgee designated for a tribute?  It seems to me that this practice is probably well accepted, but we would like to know if it has caused anyone else a lot of problems.

    If you notify acknowledgees in this way and have had no problems, drop a quick response as well as those with war stories.  That will help us get a read on whether we would be _likely_ to have issues with angry donors.

    Thanks for your input!

  • 09-25-2008 11:23 AM In reply to

    • JoAnn Strommen
    • Top 10 Contributor
    • User Since: 2006
    • Posts 1,260
    • Organization: Rapid City YMCA
    • Products:  The Raiser's Edge

    Re: Do donors to Honor/Memorials really want their name sent?

    We send the info on to an acknowledgee and have not had a problem.  The donor knows that we do so as our thank you/receipt to the donor states we have notified the family/appropriate party of their honor/memorial gift.  Have never had any issues raised.

    JoAnn Strommen
    YMCA of Rapid City
    Rapid City, SD
  • 09-25-2008 12:12 PM In reply to

    • Leslie Heisler
    • Top 75 Contributor
    • User Since: 2002
    • Posts 114
    • Organization: Southwestern Vermont Health Care
    • Products:  The Raiser's Edge, The Researcher's Edge

    Re: Do donors to Honor/Memorials really want their name sent?

    We also send info on to the acknowledgee and include a statement to the donor that his or her name has been passed along and have never had negative feedback.  The only time we would not send the name, of course, is that if the gift is made anonymously.

    Leslie Heisler
    Southwestern Vermont Health Care
    www.svhealthcare.org
  • 09-25-2008 12:31 PM In reply to

    Re: Do donors to Honor/Memorials really want their name sent?

    I have always provided the name and address of the donors to the acknowledgee(s) unless the gift was anonymous.  Even when I worked for Planned Parenthood we would get "tribute" gifts in the name of George W. Bush (some, I believe, were from former Yale classmates) who, I believe would not be a PP supporter, and we sent letters to the White House.

    Melissa S. Graves
    Annual Fund Development Services Manager
    Pathfinder International
  • 09-25-2008 12:35 PM In reply to

    Re: Do donors to Honor/Memorials really want their name sent?

    We have a lot of honor/memorials and we pass the name and address of the donor on to family members.  Many of the family members choose to also send thank yous to the donors. We do not include individual dollar amounts.  However, we have had some Emeritus Faculty members who died (4 this year) who have Endowments. After the donations stop coming in, we send a letter to the family telling them the total amount received towards the endowment/scholarship in memory of...

    Nina Williams
    The Cleveland Institute of Art
    www.cia.edu
  • 09-25-2008 2:03 PM In reply to

    • Zoe LaRocca
    • Top 50 Contributor
    • Posts 146
    • Organization: Clinton Memorial Hospital Foundation

    Re: Do donors to Honor/Memorials really want their name sent?

    Notifying a family member or other immediate members has always been our practice and has always been well received.  Some are pleasantly surprised. Big Smile

  • 09-25-2008 2:17 PM In reply to

    • Jennifer Silva
    • Not Ranked
    • Posts 12
    • Organization: Seattle Parks Foundation
    • Products:  GiftMaker Pro, The Raiser's Edge

    Re: Do donors to Honor/Memorials really want their name sent?

    We also don't share amounts but do share names if asked, although it didn't occur to us to include that fact in the thank you letter. What a great idea!

    We also share totals raised because folks making gifts through our program are doing so to purchase a tree or bench for a park (as a tribute), and often want to make up the difference or just know how close they are to their goal.

    Jenn

    Seattle Parks Foundation

    Jennifer Silva
    Senior Development Officer
    www.seattleparksfoundation.org
  • 09-26-2008 12:35 PM In reply to

    • Tracie Cassidy
    • Top 10 Contributor
    • User Since: 2002
    • Posts 655
    • Organization: Children's Hospital Foundation
    • Products:  The Raiser's Edge

    Re: Do donors to Honor/Memorials really want their name sent?

    Our tribute donors expect us to send their info to the acknowledgees - they consider it a "service" that we provide. On the rare occasion that a donor requests their name not be sent, we honor that.

    Tracie J. Cassidy
    Database Coordinator
    Seattle Children's Hospital Foundation
    Seattle, WA
  • 10-06-2008 12:00 PM In reply to

    Re: Do donors to Honor/Memorials really want their name sent?

    I agree with all the previous comments, though I'd like to add that, when I was with a previous employer, we'd occasionally get a donation "in honor of Joe" and we'd have no idea who "Joe" was and no idea how to notify him somebody made a donation in his honor. In this case, we would send our usual notification card along with the standard thank you to the donor, allowing them to send the notification to "Joe" if they wanted to.

    Bruce Doskocil
    Data Manager
    Charlotte Country Day School
  • 10-06-2008 2:07 PM In reply to

    • Michael Sherman
    • Top 50 Contributor
    • User Since: 1989
    • Posts 127
    • Organization: Sarasota Orchestra
    • Products:  Accounting for Nonprofits, The Financial Edge, The Patron Edge, The Raiser's Edge

    Re: Do donors to Honor/Memorials really want their name sent?

    If we get a donation "in honor of Joe" we omit the statment that Joe will be notified.  We do not send donors our blank notification cards. 

    At a previous organization a particular donor sent in $100 and asked for 30 notification cards which they would send out themselves throughout the year.  Then more when they ran out.  We put a stop to that practice. 

    Michael J. Sherman
    Database Administrator
    Sarasota Orchestra
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