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Several weeks ago, we sent a survey about our new Knowledgebase to more than 5,000 customers who’d used it in the month of August. We asked them how satisfied they are with our new Knowledgebase, whether they’d recommend it to a colleague, what they like...
Almost 6,000 customers have used our new Knowledgebase since we implemented it earlier this month. We're excited that initial feedback has been positive, and to gather more feedback, we've just sent a survey to a random number of new Knowledgebase...
Roll out the red carpet and get the cameras ready: Our new Knowledgebase has arrived! We know Knowledgebase is your number one resource when you have questions or need to troubleshoot software issues, and we are excited to improve your experience! We've...
Our Knowledgebase maintenance is complete, and we're wrapping up the final stages of our Knowledgebase Replacement Project . We encourage you to preview our new Knowledgebase before its final release! We hope you like it and look forward to your feedback...
We're continuing to conduct maintenance on our new Knowledgebase and apologize for the delay in preview testing. We will let you know on the Web Sitings blog and Alerts when the new Knowledgebase is available again for testing . In the meantime, you...
We’re making progress on our new Knowledgebase , and we'd like to invite you to try it out! Visit Knowledgebase Preview for instructions and preview testing guidelines. We appreciate the feedback we've received from our current group of preview...
We're pleased to announce that we're beginning to invite a small number of customers to preview our new Knowledgebase and share their feedback about their experience! The goals for our Knowledgebase preview are to gather customer feedback, ensure...
Since July, we’ve been hard at work on our Knowledgebase replacement project. We're really excited about this project and finally nearing the end of the testing process. We still don’t know when the new system will be ready for us to invite customers...
We wanted to give you an update on our Knowledgebase replacement project to let you know we're making good progress and share some additional features: We're incorporating the user guides in the Knowledgebase search! When you click the link to...