We're pleased to announce that we're beginning to invite a small number of customers to preview our new Knowledgebase and share their feedback about their experience! The goals for our Knowledgebase preview are to gather customer feedback, ensure its stability and effectiveness, and assess its readiness for release.
If you have previously requested to try our new Knowledgebase before its release, be on the lookout for an email during the next week or so. If you're interested in participating and haven't given us your name yet, just add a comment to this post or email knowledgebase@blackbaud.com. We'll be happy to invite you, too, and we appreciate your help.
The Knowledgebase preview will likely last about four weeks. We'll let you know when we've determined the release date for the new Knowledgebase here in the blog and in our support newsletters. In the meantime, take a look at a previous post for more information and screenshots, and if you have any questions, just add a comment. Thanks!
Regular readers of The User's Edge blog may already know the news, but we recently celebrated a couple of milestones on the Forums. Read all about it!
The system requirements, formerly "system recommendations," are now located in the Products menu on our website. We've moved them from the Support menu to provide easier access. They are also listed in the left navigation menu on Products pages.
Remember to carefully review the system requirements for your product(s) before purchasing new hardware and installing or upgrading third-party software.