Web Sitings
What’s New on the Blackbaud Website

A New Knowledgebase is on the Way!

We are excited to announce that we have begun the process of replacing Knowledgebase! Some of the highlights of the new Knowledgebase will include:

  • An improved search engine in which you can search on key words, a phrase, or a sentence, and see solutions only about the product you selected
  • An enhanced infrastructure to ensure Knowledgebase is available when you need it
  • The ability to subscribe to solutions, so you'll be notified automatically when we update solutions that are important to you, such as when an issue has been resolved in a patch

We will be converting more than 65,000 solutions into the new database. This is a huge project and we don't have a timeline yet; we'll update you on our progress in our newsletters and on this blog. During the process, we will be asking for volunteers to assist us and we thank you in advance for your help.

We know Knowledgebase is your source for accurate, timely information and how important it is in helping you make the most of your software. We’re excited about the changes ahead and looking forward to improving your experience.


Comments

Peter Gulka said:

I'll be happy to help. Cuz the KB sucks :)

# August 13, 2008 3:29 PM
Leave a Comment

(required) 

(required) 

(optional)

(required) 


Enter the numbers above: