A Warm Welcome to Our P!N Customers!

Welcome to the Blackbaud family! We understand the important role our software solutions play in helping you fulfill your mission, and we are committed to providing exceptional customer service. Learn more about your new support resources on our Support Overview. If you have any questions about your support benefits, please email SphereQuestions@Blackbaud.com.Here are some of the resources you will use frequently:

• Knowledgebase - A comprehensive database of solutions for all Blackbaud Products, including P!N
  
• Forums - The place to discuss best practices and share experiences with other Sphere users.
  
• Blogs - A place to find posts from Blackbaud employees about your products. Blogs you might find interesting: The Prospector, any of our Corporate, Industry or Event Blogs.
  
• White Papers - Free fundraising and marketing tips give by nonprofit industry experts
  

You can contact Support for assistance with product questions or issues one of the following ways:

• Creating a case via Case Central
  
• Use Chat Support to chat online with a Customer Support Analyst
  
• Call 1.800.468.8996 and choose option 5 to speak with the Data Analytics and Enrichment Team