Why Startling Admissions as a Blog Title?

The minute someone thinks about coming to your museum, zoo, garden or theater...and considers purchasing a ticket and walking through that front door....the outcome is an unknown.  We hope that the experience meets our visitors' expections and ours (as staff, board and volunteers).  We hope that our visitors are startled in a good way.....delighted, intrigued, and motivated  to become members, donors, and season ticket holders. 

It's that great combination of selling the right experience, at the right price, to the right person, at the right time.  That magic formula starts converting a casual visitor in to a lifetime supporter. And helps our cultural organizations continue to do the great mission-related things that they do. 

Clear vision, distrinctive programs, compelling customer service, and communicating the right message help to cement the relationship. It's a combination of art and analysis.

I hope you enjoy the notes from the cultural field in this blog.  And special thanks to one of our talented software engineers, Greg, for suggesting this title!