The User's Edge
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Sarah's Shortcuts: A Donor By Any Other Name
It might work with roses, but if you address a donor with a name other than what he indicated as his preferred addressee/salutation, you're not likely to get the same positive response. I realize it shouldn't be that big of a deal, but when someone...
Jennifer's Jargon re: Solicit Codes
Ever been confused by solicit codes? Maybe you inherited your database from someone else? Or maybe too many users have been allowed to add to your code tables? Either way, keep it simple -- solicit codes should be in the negative (i.e., "Do not solicit...