Over the past few years, I've come to accept that my memory is not particularly strong. Fortunately, that hasn't caused much of a problem for me in my work, but if I was responsible for your data entry, you might have reason for concern. And really...
Over the years at Blackbaud stories about interesting customer calls to Support circulate and become part of our collective consciousness. One of my favorite stories involves a customer who wanted to know why none of her gifts were showing up on constituent...