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The Raiser’s Edge 7.91 is now available! Before you update, review the following important information and take time to plan, prepare, and inform all users at your organization about the changes in this version. Review Important Information about Version...
Here's the last batch of questions generated in the Support Roundtable The Raiser’s Edge 7.91: What you need to know: Q: We have multiple databases in The Raisers Edge, will we need to create a BBPS account and password for each of the databases?...
Here's the last batch of questions generated in the Support Roundtable The Raiser’s Edge 7.91: What you need to know: Q: Just to confirm . . . does this mean that if we process with an outside provider like Authorize.net we will no longer be able...
Here's the last batch of questions generated in the Support Roundtable The Raiser’s Edge 7.91: What you need to know: Q: Is RE 7.91 only for those that process credit cards through Raiser's Edge? A: You do not have to process credit cards to update...
Here's the last batch of questions generated in the Support Roundtable The Raiser’s Edge 7.91: What you need to know : Q: Does the password policy enforce a complicated password? A: Yes. New passwords require a strong, complex password. They must...
Here's the last batch of questions generated in the Support Roundtable The Raiser’s Edge 7.91: What you need to know : Q: We have been "masking" our own CC numbers on gift records for about a year now, only recording the last 4 digits of...
If your organization uses NetSolutions and you choose to run a test conversion , do not open NetSolutions in the test environment or you will lose the ability to download NetSolutions transactions. The first user who logs into The Raiser's Edge after...
Here is the last batch of questions generated in the Support Roundtable The Raiser’s Edge 7.91: What you need to know for this week: Q: I have 2 companies that have different databases. One uses credit card processing and the other does not. I will upgrade...
The Support Roundtable The Raiser’s Edge 7.91: What you need to know has been very popular. More sessions lead to more questions, and more questions lead to more answers, and here is another round of questions and answers. Q: Once we update, will we be...
Our ongoing Support Roundtable The Raiser’s Edge 7.91: What you need to know has been very popular. More sessions lead to more questions, and more questions lead to more answers, and here is the latest batch of questions and answers. If you haven't...
Here's the last group of questions from last week's session of our Support Roundtable The Raiser’s Edge 7.91: What you need to know . We will post additional questions here as they come up in future sessions. Q: What happens if a credit card is...
Here's the third group of questions from last week's session of our Support Roundtable The Raiser’s Edge 7.91: What you need to know : Q: If the '?' means that we don't store credit card numbers, where do they go? A: The credit card...
Here's the next group of questions from the 7/23 session of our Support Roundtable The Raiser’s Edge 7.91: What you need to know : Q: We utilize the OnDemand product, but we have not been updated to the newest version. We are going live with BBNC...
We got a ton of questions in last week's session of our Support Roundtable The Raiser’s Edge 7.91: What you need to know , so I'll be posting them in groups of ten or so throughout the week. If you missed the first session, our next session is...
This applies to organizations that store credit card data in The Raiser’s Edge, and authorize credit card transactions by exporting or printing credit card numbers. If your organization uses IATS or ICVerify to authorize credit cards in the Batch module...