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Selling out is a beautiful thing
The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that...
Save time on the Administration site with Favorites
Sorry for not posting anything last week; I'll give you two great posts this week to make up for it! Patron Edge Online version 3.3.3 introduced a completely new, redesigned Administration site to organize things better and make running the site easier...
Validate form fields in Patron Edge Online
Patron Edge Online can be a double-edged sword when it comes to data entry. A user has the ability to enter his own address and phone information so that you don't have to try to track it down elsewhere later on, but when you don't enforce any...
Five ways to cut transaction time
On a busy day, every second counts when making a sale. Long lines make patrons impatient and a bad enough waiting experience can even be enough to prevent someone from coming back to visit you. Lines at theme parks are so bad nowadays, my wife and I don't...
Firefox 3 has been released!
Firefox , the greatest of the modern browsers, released version 3 of their product just about four hours ago and it has already been downloaded nearly 3 million (million!) times. It's more secure, prettier, faster and smarter than anything else out...
What do your patrons think about your PEO site?
The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that...
Restrict delivery methods online
Here’s a quickie while I’m working on a few things: Patron Edge Online 3.2.5 and higher gives us the ability to get granular with delivery methods. This will allow people who are buying tickets to the Romeo and Juliet matinée print them at home, but those...
Give your patrons interactive directions to your venue
The internet behemoth that is Google has given us a great tool to get people into your doors, literally. Google Maps is at a point now where there is no reason not to have an interactive map and driving directions to your venue. It’s also a very simple...
Sorting a spreadsheet by color
So I was given an internal cleanup project that had a spreadsheet of 500 items that needed to be reviewed and acted on. As I worked through the list over the course of a couple of weeks, I color-coded the items based on the next action to take (follow...
Using Google Analytics to get more out of PEO
The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that...
Hiding Unused fields in Patron Edge
Hiding Unused fields in Patron Edge One of the nice things about the Patron Edge Administration piece is that you can turn off things that don't apply to your organization. If you're a producing organization then you probably don't need the...
Let your patrons know when something is wrong
I see a lot of PEO sites out there that still use the canned error messages whenever something goes wrong. If I buy concert tickets for my wife's birthday and see an error that just says "L1029 - Credit Card Payment Transaction Failed" I...