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PA-DSS Aspirations
I'm sure by now you've heard plenty about the industry's movement towards PCI compliance and stamping all programs that touch credit cards with the PA-DSS certification, and not enough about Blackbaud's progress with Patron Edge. Here...
Manage Your Users' Access to Help Resources
This post isn't specifically about Patron Edge, but it is a question that comes up on a weekly basis. The site administrator at your organization has the abiliy to add or remove access to the Blackbaud Support website. It's both easy and quick...
Important announcement regarding Patron Edge 3.340
We are making several important changes to the next version of Patron Edge in an effort to meet PA-DSS rules . These changes are required in order for your organization to reach compliance with Payment Card Industry standards and continue to process credit...
Firefox 3 has been released!
Firefox , the greatest of the modern browsers, released version 3 of their product just about four hours ago and it has already been downloaded nearly 3 million (million!) times. It's more secure, prettier, faster and smarter than anything else out...
Keep your Administration Site safe
One of the easiest things you can do to protect your organization online is to ensure the security of your Patron Edge Online Administration site. I bring this up because the majority of Admin sites that I have seen are not well-protected. While an attacker...
Preventing Fraud, Part III (with free stuff!)
At the last Blackbaud Conference, one client shared an experience where several cashiers had defrauded her organization via a pretty clever scheme. For cash transactions, the cashier would sell a Member or Child ticket in PE but charge the patron a Full...
Preventing Fraud, Part II
So now that you have locked down the system appropriately per my previous post on the subject, it’s time to take advantage of one of the controls in PE regarding end-of-day procedures. I am referring to the Drawer Cash Out function. If you are not familiar...
Preventing Fraud, Part I
Fraud is a problem in all types of organizations, but it can be especially tough for performing arts organizations and museums since we’re frequently dealing with temps for most of the front desk work. As consultant Leslie Bradford discussed in her Blackbaud Conference session To Catch A Thief, there are a lot of ways you can get ripped off. Since not everyone was able to make the conference, I’ve decided to do a series of posts on some things you can do to prevent fraud at your organization.