Firefox 3 has been released!

Firefox , the greatest of the modern browsers, released version 3 of their product just about four hours ago and it has already been downloaded nearly 3 million (million!) times. It's more secure, prettier, faster and smarter than anything else out...

Keep your Administration Site safe

One of the easiest things you can do to protect your organization online is to ensure the security of your Patron Edge Online Administration site. I bring this up because the majority of Admin sites that I have seen are not well-protected. While an attacker...

Preventing Fraud, Part III (with free stuff!)

At the last Blackbaud Conference, one client shared an experience where several cashiers had defrauded her organization via a pretty clever scheme. For cash transactions, the cashier would sell a Member or Child ticket in PE but charge the patron a Full...

Preventing Fraud, Part II

So now that you have locked down the system appropriately per my previous post on the subject, it’s time to take advantage of one of the controls in PE regarding end-of-day procedures. I am referring to the Drawer Cash Out function. If you are not familiar...

Preventing Fraud, Part I

Fraud is a problem in all types of organizations, but it can be especially tough for performing arts organizations and museums since we’re frequently dealing with temps for most of the front desk work. As consultant Leslie Bradford discussed in her Blackbaud Conference session To Catch A Thief, there are a lot of ways you can get ripped off. Since not everyone was able to make the conference, I’ve decided to do a series of posts on some things you can do to prevent fraud at your organization.