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3.401 and 3.41 update released!
We are happy to announce that we have released new versions of The Patron Edge and The Patron Edge Online. Here are a few things to get excited for: Patron Edge 3.401: Coupon codes: You can now use Alphanumeric codes for Coupons! They no longer need to...
PE and PEO Updates Demystified
Being the type who always wants to use technology to take things to the next level, I've done some more experimenting with screencasting. This video will take you through an update for Patron Edge 3.401 and Patron Edge Online 3.4.1. The video is about...
Patron Edge Update Webinar FAQs
Thanks to everyone who was on the update webinar today. Amie did a great job of explaining the process and showing the new features, and we heard some really good questions. With that in mind, I wanted to go ahead and post the information so those of...
Scanning on a Shoestring
I know some of you have looked into getting Wireless Access Control for Patron Edge, and then reconsidered after seeing how much a quality wireless scanner costs these days. The Symbol MC55 is about $1000 a piece, and lower-end scanners tend to be less...
The Summer of Updates
As updates to our security release continue over the summer and our PA-DSS-compliant build is being finished, we've hit all of the usual issues that come up with any update. Here are a few things you can do now that will make sure your update goes...
Three Questions About Virtualizing Patron Edge
I've been on upgrade planning calls with about a dozen organizations in the last few weeks, and several have asked about putting Patron Edge in a virtual environment. Three questions have come up repeatedly and I want to address them and give some...
The 20-Minute Test Environment, Part I
Things have been quiet on the blogging front for the last couple of weeks; I've been playing with some cool technologies like the CodeIgniter framework for creating web applications and the jQuery library (with these awesome video tutorials ) for...
Best Practices for PE/RE integration, part III
This is the final part of my three part series on integration between Patron Edge and The Raiser's Edge. In this part, I'm going to go over one of the things that all organizations battle with, regardless of the CRM application used - duplicate...
Sweet New Features for Patron Edge
If your organization is running Patron Edge 3.340, patch 2 is now available for download at http://downloads.blackbaud.com . It includes fixes for the following reported issues: BB575312 - Error: Microsoft OLE DB Provider for ODBC Drivers: [Microsoft...
Patch 11 for Patron Edge 3.310 has been released
Patch 11 for Patron Edge 3.310 is now available for download at http://downloads.blackbaud.com . This patch adds compatibility with the upcoming release of The Raiser's Edge 7.9. Make sure you have a patch plan and can handle the downtime it takes...
Feature Preview: Gift Certificate/Voucher Report
So I'm always talking about using multimedia to engage your audience online, whether it is telling your story through pictures, audio or video. I decided to walk the talk a little bit and created this brief screencast to give you an idea of what to...
Patron Edge 3.310 patch 10 is now available
Happy integration patch day! Patch 10 for Patron Edge 3.310 is now available for download at http://downloads.blackbaud.com and includes fixes for the following reported issues: BB350540 - Error synchronizing membership for : Field is read only: Type...
Even More Potential
I got some feedback on the Potential Revenue Report I put up last month and have made some improvements. Some folks told me that promoters who are used to working with Ticketsmasher (ack!) always ask for reports on free seats totaled by price level. One...
PA-DSS Aspirations
I'm sure by now you've heard plenty about the industry's movement towards PCI compliance and stamping all programs that touch credit cards with the PA-DSS certification, and not enough about Blackbaud's progress with Patron Edge. Here...
The Spotlight - Inauguration Edition
Today was the big day. The new president's speech was inspiring. I was especially pleased with the references to exploiting the potential in newer, smarter energy and economic policies. With that in mind, and in what might be the worst segue ever...
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