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Save Time by Deploying RE Integration Files
Two of the most time consuming things with any client-server application are installations and updates. If you have both Patron Edge and The Raiser's Edge, you currently have an additional step after installing an RE workstation (or updating a PE...
Create maps of your patrons using free online tools
Check out the guest post I wrote today on The User's Edge blog. I explain how to use the RE Export module and a free service called Map a List to create a Google Maps mashup. These tools are not RE-specific though; you can run Marketing Mailing queries...
Choose Your Own Order Details
Patron Edge contains a pretty nice feature that allows you to enter additional order information based on the price type chosen. While you will need to write your own reports for the captured data, you have a lot of flexibility with what it can do. Here...
Patron Edge 3.310 patch 7 is now available
It's that time again folks. Patch 7 for Patron Edge is now available for download . This patch fixes a couple of critical issues related to posting from Patron Edge to The Financial Edge. If you do not integrate with The Financial Edge, there's...
Six tweaks to improve performance
So you've loaded the latest SQL patches and Windows service packs, updated Patron Edge and PEO to the latest version and trimmed down transaction times , but your database just can't keep up with you. Before going out and buying a brand new, top...
Filling in the blanks in reports
Imagine this scenario: You have started using the ZIP Code Analysis report pretty regularly to decide where to spend your advertising dollars, but you know that some people slip through without having the marketing or ZIP Code information entered by a...
Five ways to cut transaction time
On a busy day, every second counts when making a sale. Long lines make patrons impatient and a bad enough waiting experience can even be enough to prevent someone from coming back to visit you. Lines at theme parks are so bad nowadays, my wife and I don't...
Send an SMS blast to patrons using free online tools
You've used Patron Edge for a while, gotten the hang of Marketing Mailing, and are pretty good at generating lists for brochures and email blasts. But have you considered the possibility of using the system to send out an SMS blast to the mobile phones...
Patron Edge 3.310 patch 6 is now available
It's patch day! Okay, technically the patch came out Friday afternoon, but I wanted to update all related Knowledgebase solutions before posting here. Patch 6 is now available for download at http://downloads.blackbaud.com and includes fixes for the...
How can I help?
I know, I know, my posting frequency has dropped off a bit in the last couple of weeks. I've been a little swamped and unable to write as much as I'd like. I haven't forgotten about you though! Things are settling back down and I want to get...
Patron Edge 3.310 Patch 5 is out
It's patch day! Patch 5 is now available for download at http://downloads.blackbaud.com and includes fixes for the following reported issues: BB289847 - Error: 94 Description: Invalid use of Null Source: TIX_CloseReg Proc: Modfunctions.PrintCloseTillRS...
Patron Edge 3.310 Patch 4 is out
Hi all, it's patch day! Patch 4 is now available for download at http://downloads.blackbaud.com and includes fixes for the following reported issues: BB449756 - Closed drawer report has incorrect amounts after a series ticket was exchanged for a single...
Send Email Order Confirmations in Patron Edge
One of the nice things about PEO is that a patron receives an email confirmation of an order as soon as it has been placed. While a receipt usually suffices for a walk-up sale, this is definitely useful for phone sales. Imagine having the opportunity...
Hiding Unused fields in Patron Edge
Hiding Unused fields in Patron Edge One of the nice things about the Patron Edge Administration piece is that you can turn off things that don't apply to your organization. If you're a producing organization then you probably don't need the...
Itemized Receipts in Patron Edge
Are you tired of designing receipts that look too basic or unprofessional. Patron Edge ships with an itemized, 8.5" x 11" receipt that includes tickets, series/memberships, donations and merchandise, along with any kind of split payment combination...
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