The Spotlight
The Official Blog of The Patron Edge

Browse by Tags

All Tags » PEO » Usability (RSS)
Selling out is a beautiful thing
The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that...
Save time on the Administration site with Favorites
Sorry for not posting anything last week; I'll give you two great posts this week to make up for it! Patron Edge Online version 3.3.3 introduced a completely new, redesigned Administration site to organize things better and make running the site easier...
Validate form fields in Patron Edge Online
Patron Edge Online can be a double-edged sword when it comes to data entry. A user has the ability to enter his own address and phone information so that you don't have to try to track it down elsewhere later on, but when you don't enforce any...
Firefox 3 has been released!
Firefox , the greatest of the modern browsers, released version 3 of their product just about four hours ago and it has already been downloaded nearly 3 million (million!) times. It's more secure, prettier, faster and smarter than anything else out...
What do your patrons think about your PEO site?
The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that...
Restrict delivery methods online
Here’s a quickie while I’m working on a few things: Patron Edge Online 3.2.5 and higher gives us the ability to get granular with delivery methods. This will allow people who are buying tickets to the Romeo and Juliet matinée print them at home, but those...
Give your patrons interactive directions to your venue
The internet behemoth that is Google has given us a great tool to get people into your doors, literally. Google Maps is at a point now where there is no reason not to have an interactive map and driving directions to your venue. It’s also a very simple...
Using Google Analytics to get more out of PEO
The PEO Labs series brings you information or advice on items that are geared towards users who can take high-level concepts or sample code and run with them. Please note that many of the things discussed are not supported. That doesn't mean that...
Let your patrons know when something is wrong
I see a lot of PEO sites out there that still use the canned error messages whenever something goes wrong. If I buy concert tickets for my wife's birthday and see an error that just says "L1029 - Credit Card Payment Transaction Failed" I...