The Spotlight
The Official Blog for Arts and Cultural Organizations

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Manage Your Users' Access to Help Resources
This post isn't specifically about Patron Edge, but it is a question that comes up on a weekly basis. The site administrator at your organization has the abiliy to add or remove access to the Blackbaud Support website. It's both easy and quick...
How Do You Welcome New Clients?
photo by Crossing Sparks When patrons become associated with your organization, either by purchasing tickets or signing up to receive information, do they receive any kind of introductory materials? How do you go about getting lists of new people who...
Because even the A-Team can't find your lost data
A few years ago there was a Raiser's Edge organization whose building flooded during a hurricane, irreparably destroying all their hardware. They didn't have a solid backup plan, but they luckily found an old off-site copy of their data and only...
Save Time by Deploying RE Integration Files
Two of the most time consuming things with any client-server application are installations and updates. If you have both Patron Edge and The Raiser's Edge, you currently have an additional step after installing an RE workstation (or updating a PE...
Save time on the Administration site with Favorites
Sorry for not posting anything last week; I'll give you two great posts this week to make up for it! Patron Edge Online version 3.3.3 introduced a completely new, redesigned Administration site to organize things better and make running the site easier...