I know, I know, my posting frequency has dropped off a bit in the last couple of weeks. I've been a little swamped and unable to write as much as I'd like. I haven't forgotten about you though! Things are settling back down and I want to get back to my two or three a week schedule, but I don't want to bore you so I need some feedback. What do you want to hear about? Do I need to post more on Patron Edge features and tricks vs Patron Edge Online? Are you getting anything out of the PEO Labs series?

The reason for The Spotlight is to get out new ideas and techniques to help run your admissions desk, guest services area or box office more smoothly, and I want to make sure that I'm being relevant to what you need. Don't worry, this isn't a cop out post or anything, I've been working on a new PEO feature in my off time that I'll debut here on The Spotlight this afternoon!