The Spotlight
The Official Blog of The Patron Edge

Restrict delivery methods online

Here’s a quickie while I’m working on a few things:

Patron Edge Online 3.2.5 and higher gives us the ability to get granular with delivery methods. This will allow people who are buying tickets to the Romeo and Juliet matinée print them at home, but those who are coming to the nearly sold out Pink Martini show have to come pick their tickets up at Will Call. Here’s how:

  1. On the Administration Site, go to Events, Shows and highlight a show
  2. Click the email/PDF icon on the toolbar. If you hover, it will say “Choose available delivery methods”
  3. Check or uncheck Mail and Print at Home as needed. Will Call is always an available delivery method.

How are you currently using this feature? Is it a security measure, a marketing tool to get people to the box office, or something else entirely? Leave a note in the comments.

Posted: May 05 2008, 04:07 PM by Nicholai Burton | with 1 comment(s)
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Comments

Craig Power said:

This is cool...but is there any way to restrict "Will Call" as a delivery option?  Management at our organization is very interested in driving our customers to web-based solutions and to do print-at-home, and the one option we'd actually want to restrict is "Will Call", and make "Print at Home" the only available option.

# May 22, 2008 1:40 AM