Finder help in the Data Health Center
How often do you run AddressFinder? Every month? 3 months? What about DeceasedFinder, PhoneFinder or Emailfinder? Once or twice a year? With everything else you have on your plate each day the last thing you want to remember is what each checkbox and option means in your finder processes you run every few months. You probably know about the Knowledgebase solutions and maybe you’ve even watched the AddressFinder video. But do you know about our User Guides and Help guide? These are two additional options that are available as well.
The user guide on our website can be reached by clicking here or by browsing to www.blackbaud.com under Support and then User Guides. The Data Health Center is one of the many Raiser’s Edge support guides available on the page(You will need your website User Name and Password to access).
Don’t have your website information handy? You are still OK. Just log into Raiser’s Edge go to the Data Health Center and hit the F1 key. This will bring up the Raiser’s Edge help guide right to the Data Health Center page. From here you can choose the appropriate service and then the step you are on.
I hope you find the two options above helpful and as always you can access Knowledgebase solutions (to find answers to questions about the steps) and Case Central (to see what you did last time).