The Ledger Lowdown: Top Questions for June
Each month we keep track of the top questions you ask. This FAQs list includes GL, AP, AR, FA, and general FE or non-product specific questions. To see the FAQs broken out by individual module, review The Financial Edge FAQs on our website. Here is the list of the FE questions for June and May.
June
- How to troubleshoot login issues: BB140810
- Error: The installation of the patch has failed (ErrorCode = [Number]) when applying a patch or updating a workstation from the deploy package: BB158156
- Bank reconciliation shows out of balance to GL Cash Account or vice versa: BB61184
- Scheduled queues are not processing: BB221816
- How to enter bank adjustments: BB66590
- Cash Management is not available on one bank account: BB103818
- How to reconcile the bank account: BB61838
May
- How to install or update: BB273248
- Error: Unable to establish database connection when logging in: BB144086
- Bank reconciliation shows out of balance to GL Cash Account or vice versa: BB61184
- How to install or remove optional modules or change the number of user licenses: 24255
- Error: Error in report 544 when validating a batch or posting: BB66862
- How to move or install the database and the Blackbaud Management Console on a new Windows server: BB114770
- How to attach a database to the Blackbaud Management Console: BB95152
Talk to you soon!