By Popular Demand - The Raiser's Edge 7 for Beginners

Steve Stegelin — Thu, 23 Oct 2008 17:40:00 GMT

We often get great feedback about our documentation from our users. Sometimes, it's a friendly head's up of a typo that made its way out into the world (d'oh!). My favorites, though, are when I get to help fulfill a user’s request or search for information by introducing them to a guide they simply weren’t aware existed. Let’s face it, there’s a lot in The Raiser’s Edge, and as such, there are plenty of guides to browse through (and glance over along the way).

So it was often frustrating to get that one request I couldn’t answer so easily: The request for the “one guide” that introduces the user to everything The Raiser’s Edge has to offer. A simple overview, painted in broad strokes, something for a novice user. Of course this was an obvious need—like I said, there’s a lot in The Raiser’s Edge—and the lack of a good answer was always the most frustrating.

So it’s with much pleasure to finally have an answer to that request with The Raiser’s Edge 7 for Beginners. It’s full of great, useful information, ideal for both the new users struggling with the daunting task of having to grasp everything The Raiser’s Edge offers and the experienced users looking to refresh their memories or explore other areas of the program. It’s also unlike any other user guide we provide for The Raiser’s Edge. Here’s an excerpt:

After you use the program for awhile, you will probably discover other navigation features and methods. Use the ones that work best for you. No way of navigating is necessarily right and no way is necessarily wrong; it’s a you say “potayto,” I say “potahto” kind of thing. Well, actually I usually just say “French fries,” but you get the idea.

Written in this humorous, lighthearted, and simplistic style (not to suggest anyone’s a Dummy), it covers the wide range of features available in The Raiser’s Edge, from records to queries, from reports to mail, and everything in between. You can find it here. (And now I can’t wait for the time a user requests the “one guide” that introduces everything The Raiser’s Edge has to offer!)

From the Doc Side : The Raiser's Edge

By Popular Demand - The Raiser's Edge 7 for Beginners