In the evolution of software help, user assistance content has taken many shapes and forms. The search for the best way to assist you in your every day work processes is an ever changing quest. Long, jargon filled, and confusing technical documentation...
Since June of 2006 I’ve been moderating wikis as a part-time job for a company in Seattle. And then soon after at Blackbaud, we’ve explored and researched the use of a wiki as a help file. Since then, I’ve been focusing my efforts on creating an internal...
Google posted on their blog today that Google Sites is now open to everyone. Curious as I am, I checked out what this new Google Sites feature was. After all, I knew they had acquired Jotspot a while back and now we get to see how they reconfigured it...