Of late, I’ve been intrigued by something YouTube is doing. They are requesting user-submitted documentation in the form of videos. Well the video part makes sense, right? However, it’s interesting they are reaching out to the audience to supplement their...
Even on vacation I couldn't escape documentation. While most people think technical writers explain software or some similar product (and it's true, I do) so many other forms of technical communication exist. On my vacation I was bombarded with...
The more I explore help on the internet the more I see humor being used in documentation . Most of the time, I appreciate the unexpected approach to help. But, am I the exception? I’ve often heard how difficult it can be to use humor effectively. Humor...