I’ve been re-reading some old posts in the field, and after reading Amy Hoy's Slash7 post on " How Tech Writing Sucks: The Five Sins ," I started thinking… is it really possible not to commit any one of the five sins? The Five Sins - Losing...
How often do you think about the conversations you have with your constituents or users? Are you thinking about the synchronous real time conversations - the phone calls, the meetings, the special events? If you are, you're overlooking one of the...