Thought I'd give the rest of my reviews for the STC 2008 Summit now instead of putting it off for another day. I've already given a review on the Trends in User Research panel and discussed my session on Writing as an Asynchronous Conversation...
In the evolution of software help, user assistance content has taken many shapes and forms. The search for the best way to assist you in your every day work processes is an ever changing quest. Long, jargon filled, and confusing technical documentation...
Even on vacation I couldn't escape documentation. While most people think technical writers explain software or some similar product (and it's true, I do) so many other forms of technical communication exist. On my vacation I was bombarded with...
Welcome to the Products Documentation Team Blog! We are very excited for the opportunity to connect with you in this new way. After all, everything we do is about you ! Our Documentation team is part of the Product Development department at Blackbaud...