Conference: STC Summit 2008 Session: Trends in User Research Panel: Jean Anderson, Todd Zaki Warfel, Ginny Redish, Whitney Quesenbery, Karen Bachmann (moderator) I heard four main questions during the Q&A panel session: 1. How do I show value? Answer...
I recently (6/2 - 6/4) attended the Society for Technical Communication's 55th Annual Conference in Philadelphia. (And yes, we have been around for at least that long trying to help users make sense of technology.) Over the next several weeks I plan...