Meet the Team - Betsy

Name? Betsy

How long have you been at Blackbaud? 9 years

What technology from the past do you wish would make a comeback? Coleco Vision! The Smurf game to be exact.

Favorite part of technical communication? Multi-task…A LOT. There is so much to do. I love the ability to select what I am going to work on for any given day. I feel very much in control of my own day and I love it.

Products you Work On? RE, BBEC, & BBNC

Other projects you Work On?  variables & schemes with content reuse, Team Foundation Server, Help files

How did you get into technical writing?: My first year at Blackbaud, I was in RE Support. I also became a software trainer that year. My whole life, I loved writing and I had my eye on the Doc Team since I started. I applied for an open position and transferred to the team in May 2000. Since then, I have gone from solely working on RE for the first 3-4 years to working on multiple products for the last 3-4 years.  

What's changed about Blackbaud since you've been here? What has NOT changed is the question! I no longer drive to work on the banks of the Ashley River; I drive to Daniel Island. We use to develop 3 products...today, I lose count how many products we develop! My team’s processes have changed and our writing style has changed. Everything has changed….which I think is great! I enjoy the challenge that constant change brings. It keeps me motivated.

What hasn't changed? The people that I work with are very passionate and are all so great! That has never changed. Blackbaud continues to have a genuine heart for what we do and who we are. I love that we work for nonprofits so closely as nonprofits are a big part of my personal life. I volunteer a lot and try to be as involved in our community as possible.  

What's one unique thing about you?  In 1995, I worked at the golf pro shop during the week of The Masters in Augusta, GA. It was one of the greatest weeks of my life!