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<?xml-stylesheet type="text/xsl" href="http://forums.blackbaud.com/utility/FeedStylesheets/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Chatterbox : web 2.0</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx</link><description>Tags: web 2.0</description><dc:language>en</dc:language><generator>CommunityServer 2007 SP2 (Debug Build: 20611.960)</generator><item><title>Geek Speak: Do you have a voice? </title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/08/13/geek-speak-do-you-have-a-voice-google-voice-that-is.aspx</link><pubDate>Thu, 13 Aug 2009 12:17:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:43620</guid><dc:creator>Steve Pham</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=43620</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/08/13/geek-speak-do-you-have-a-voice-google-voice-that-is.aspx#comments</comments><description>&lt;p&gt;Google Voice that is... but wait, what is Google Voice?&lt;br /&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="https://www.google.com/voice" target="_blank"&gt;Google Voice&lt;/a&gt; is&amp;nbsp;an internet&amp;nbsp;based&amp;nbsp;call forwarding service, &lt;b&gt;FREE &lt;/b&gt;of charge&amp;nbsp;unless placing international calls.&amp;nbsp; It&amp;#39;s currently released by invite only but it&amp;#39;s pretty easy to get an invite. Just ask me how if you&amp;#39;re interested. Now, I am sure your thinking &amp;quot;Whoopty Doo&amp;quot;, what can it do for me?&amp;nbsp; Well, here is what it did for me. &lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;
&lt;div&gt;It&amp;nbsp;gave me a &lt;b&gt;local number&lt;/b&gt; (you can choose any number you want, from anywhere in the US). This helped a lot. I  moved to Charleston not too long ago from another state and do not have a house line. Now I won&amp;#39;t get a confused look when&amp;nbsp;I&amp;nbsp;give people my phone number.&amp;nbsp; &lt;/div&gt;&lt;/li&gt;
&lt;li&gt;
&lt;div&gt;It also seconds as a &lt;b&gt;business line.&lt;/b&gt; I can make outward calls using the Google Voice number. &lt;br /&gt;&lt;/div&gt;&lt;/li&gt;&lt;li&gt;&lt;div&gt;Another awesome feature from Google Voice is the option to&lt;b&gt; screen all calls before answering&lt;/b&gt;.&amp;nbsp; By screening, I do not mean caller-ID. I mean Google Voice informs you of who is on the other line and blocked numbers will not go through unless they announce themselves. No more random phone calls you send straight to voicemail.&lt;br /&gt;&lt;/div&gt;&lt;/li&gt;
&lt;li&gt;
&lt;div&gt;Google voice also has&lt;b&gt; phone management&lt;/b&gt;, which is similar to email management. If you are familiar with Gmail, then you will be familiar with Google Voice. You can manage all calls, voicemails, text messages, and contacts using Google Voice.&lt;/div&gt;&lt;/li&gt;&lt;li&gt;&lt;div&gt; You also have a&lt;b&gt; block list&lt;/b&gt;. You can block any calls from annoying telemarketers, relatives, exes, etc. &lt;br /&gt;&lt;/div&gt;&lt;/li&gt;&lt;li&gt;&lt;div&gt;Oh yea, did I mention it &lt;b&gt;transcribes &lt;/b&gt;your voicemails for you? Well it can! You  can get an email, text, or both of your voicemail.&amp;nbsp; No more &amp;quot;wait, what number did they say?&amp;quot; or &amp;quot;what do they want?&amp;quot;&lt;br /&gt;&lt;/div&gt;&lt;/li&gt;
&lt;li&gt;
&lt;div&gt;A feature I haven&amp;#39;t used yet but can see myself using in the future is the ability to &lt;b&gt;add multiple lines&lt;/b&gt; to the Google Voice number. So instead of just forwarding it to my mobile, I can forward the number to my house, work, another sibiling (in the case it&amp;#39;s your parents), and more.&lt;br /&gt;&lt;/div&gt;&lt;/li&gt;&lt;/ol&gt;
&lt;p&gt;As you can see, I&amp;#39;ve discovered a lot of great features and I just started using it on Tuesday. And knowing Google, I&amp;#39;m sure they will continue to develop it. One key note... Google is very smart about adding a revenue model into the majority, if not all, of their products. Make sure to pick a number that you like or otherwise it will cost you $10 to get a new number. &lt;br /&gt;&lt;/p&gt;
&lt;p&gt;Don&amp;#39;t forget to comment and let us know how you use Google Voice and what benefits or flaws you see.&amp;nbsp; My one wish right now? I wish they would let you have more than one number. &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=43620" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/tools/default.aspx">tools</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/emerging+technology/default.aspx">emerging technology</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/observations/default.aspx">observations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/communication/default.aspx">communication</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Geek+Speak/default.aspx">Geek Speak</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Google/default.aspx">Google</category></item><item><title>Managing an Online Reputation</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/07/30/managing-an-online-reputation.aspx</link><pubDate>Thu, 30 Jul 2009 19:43:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:43325</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=43325</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/07/30/managing-an-online-reputation.aspx#comments</comments><description>&lt;p&gt;A while back, Steve and I wrote a blog post about brand reputation and how to discover &lt;a href="http://forums.blackbaud.com/blogs/chatterbox/archive/2009/03/04/geek-speak-do-you-know-what-people-are-saying-about-you.aspx" target="_blank"&gt;what people are saying about you&lt;/a&gt;. Therefore, I was excited today to read an excellent article from the New York Times on the same subject (&lt;a href="http://www.nytimes.com/2009/07/30/business/smallbusiness/30reputation.html?_r=1" target="_blank"&gt;http://www.nytimes.com/2009/07/30/business/smallbusiness/30reputation.html?_r=1&lt;/a&gt;). Check out the article for even more thoughts about how you manage the task of your brand reputation with social media tools. While the article is meant to help small businesses, many nonprofits are in the same position. How do you handle this important, yet growing responsibility? Hopefully, with more awareness more great articles like this can provide resources and ideas for getting started. &lt;br /&gt;&lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=43325" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/observations/default.aspx">observations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/conversations/default.aspx">conversations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/brand/default.aspx">brand</category></item><item><title>An Intro to Social Media</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/05/19/a-intro-to-social-media.aspx</link><pubDate>Tue, 19 May 2009 14:52:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:41619</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>2</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=41619</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/05/19/a-intro-to-social-media.aspx#comments</comments><description>&lt;p&gt;We talk about social media, just a little bit &lt;img src="http://forums.blackbaud.com/emoticons/emotion-4.gif" alt="Stick out tongue" /&gt;, on our Blackbaud blogs. But maybe you&amp;#39;re wondering why you should care or you know what it is but need to know more. Where do you go to find more information? I had a friend/professional peer ask me that very question this morning. Where do you begin? Specifically she wanted to know...&lt;i&gt;&amp;quot;if I&amp;#39;m looking for basic, very basic information on social media do you know of any good sites to start with?&amp;quot;&lt;/i&gt;&lt;/p&gt;&lt;p&gt;Here&amp;#39;s how I responded:&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;Hmmm... I&amp;#39;m not really sure. Most of social media education is just immersing yourself in the different types of social media/networking websites. I would recommend dabbling on different websites like - &lt;a href="http://www.facebook.com" target="_blank"&gt;Facebook&lt;/a&gt;, &lt;a href="http://www.twitter.com" target="_blank"&gt;Twitter&lt;/a&gt;, &lt;a href="http://www.flickr.com" target="_blank"&gt;Flickr&lt;/a&gt;, &lt;a href="http://www.youtube.com" target="_blank"&gt;YouTube&lt;/a&gt;, &lt;a href="http://www.delicious.com" target="_blank"&gt;Delicious&lt;/a&gt;, &lt;a href="http://www.stumbleupon.com/" target="_blank"&gt;StumbeUpon&lt;/a&gt;, feed aggregators like &lt;a href="http://www.google.com/reader" target="_blank"&gt;Google Reader&lt;/a&gt;, &lt;a href="http://www.plaxo.com" target="_blank"&gt;Plaxo&lt;/a&gt;, a wiki site like one from &lt;a href="http://www.wetpaint.com" target="_blank"&gt;Wetpaint&lt;/a&gt;, &lt;a href="http://www.hulu.com" target="_blank"&gt;Hulu&lt;/a&gt;, &lt;a href="http://www.flixster.com/" target="_blank"&gt;Flixster&lt;/a&gt;, &lt;a href="http://www.last.fm/" target="_blank"&gt;Last.fm&lt;/a&gt;, &lt;a href="http://www.linkedin.com" target="_blank"&gt;LinkedIn&lt;/a&gt;, and &lt;a href="http://www.digg.com" target="_blank"&gt;Digg&lt;/a&gt;. To learn social media is to observe how different mediums online encourage community participation. &lt;i&gt;&lt;b&gt;How does bringing the community into the content development process change websites, media, etc?&lt;/b&gt;&lt;/i&gt; And honestly, the best sites for reading about emerging social media right now are blogs.&lt;/p&gt;&lt;p&gt;Here&amp;#39;s a couple good ones to get started with -&lt;br /&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Chris Brogan &lt;a href="http://www.chrisbrogan.com/" target="_blank"&gt;http://www.chrisbrogan.com/&lt;/a&gt; (you can spend a long time on his site, he&amp;#39;s a prolific blogger)&lt;/li&gt;&lt;li&gt;Beth Kanter (she does social media for nonprofits) &lt;a href="http://beth.typepad.com/beths_blog/" target="_blank"&gt;http://beth.typepad.com/beths_blog/&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/blockquote&gt;And like I told my friend, I hope this helps! Good luck getting started and like my friend, feel free to ask questions (of me) and of those you find to observe on social media websites. I find immersion in the practice of social media the best way to learn!&lt;br /&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=41619" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+networking/default.aspx">social networking</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/wikis/default.aspx">wikis</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/twitter/default.aspx">twitter</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Facebook/default.aspx">Facebook</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Flickr/default.aspx">Flickr</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/observations/default.aspx">observations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/conversations/default.aspx">conversations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Google+Reader/default.aspx">Google Reader</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Digg/default.aspx">Digg</category></item><item><title>Geek Speak: Twitter Tools to Twind Tweeps to Twollow </title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/04/23/geek-speak-twitter-tools-to-twind-tweeps-to-twollow.aspx</link><pubDate>Thu, 23 Apr 2009 19:57:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:40755</guid><dc:creator>Steve Pham</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=40755</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/04/23/geek-speak-twitter-tools-to-twind-tweeps-to-twollow.aspx#comments</comments><description>&lt;p&gt;Try to say that title one time fast (yeah, don&amp;#39;t even bother with three times fast)!&amp;nbsp; Phew!&lt;/p&gt;
&lt;p&gt;Why the alliteration? Well I recently signed up for Twitter a few months ago to see what it was all about, and it wasn’t until I understood the power of it that I began to really dive in.&amp;nbsp; After a month or so, I began to get frustrated because I wanted to find people to follow, but not just anyone.&amp;nbsp; I wanted to follow those who had something to say or those who I could potentially build a professional relationship. So naturally I turned to Google to solve my conundrum. My results? Well, that&amp;#39;s what I&amp;#39;m hoping to share here in this blog post. Here&amp;#39;s a list of tools that helped me.&amp;nbsp; &lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;
&lt;div&gt;&lt;a class="" href="http://search.twitter.com/"&gt;Twitter Search&lt;/a&gt; – I used Twitter Search to see if anyone I knew was on Twitter. You can also use it to find a conversation about a particular topic. Great to use when you&amp;#39;re just getting started.&lt;br /&gt;&lt;/div&gt;&lt;/li&gt;
&lt;li&gt;
&lt;div&gt;&lt;a class="" href="http://www.twellow.com/"&gt;Twellow&lt;/a&gt; – Twellow is definitely not the prettiest tool to use, but it contains a massive database of users that you can search by location or category.&amp;nbsp; Great tool, just a bit clunky. &lt;/div&gt;&lt;/li&gt;
&lt;li&gt;
&lt;div&gt;&lt;a class="" href="http://localtweeps.com/"&gt;LocalTweeps&lt;/a&gt; – Local Tweeps is fairly new.&amp;nbsp; However, the database is growing and the main focus of this is to find Tweeps (Twitter people) that are in the same locale as you.&amp;nbsp; I found quite a few people to follow using this tool.&amp;nbsp; &lt;/div&gt;&lt;/li&gt;
&lt;li&gt;
&lt;div&gt;&lt;a class="" href="http://www.whoshouldifollow.com/"&gt;WhoShouldIFollow&lt;/a&gt; – Who Should Follow is an interesting site, you enter your Twitter name and it finds users that match what you have tweeted, your bio, and who you are already following.&amp;nbsp; This tool didn&amp;#39;t help me as much because lately my focus has been finding people in my locale because I just moved to the area.&amp;nbsp; &lt;/div&gt;&lt;/li&gt;
&lt;li&gt;
&lt;div&gt;&lt;a class="" href="http://www.twitterlocal.net/"&gt;TwitterLocal&lt;/a&gt; – Twitter Local is an Adobe Air application that is great.&amp;nbsp; Basically you follow conversations that happen in specific areas - based on city, zip code, state, etc.&amp;nbsp; It&amp;#39;s great to see what is going on locally and to see who the big players are in the area.&amp;nbsp; &lt;/div&gt;&lt;/li&gt;&lt;/ol&gt;
&lt;p&gt;Each of these tools helped me find more people to follow.&lt;/p&gt;
&lt;p&gt;&lt;b&gt;Other Helpful Hints -&lt;/b&gt;&lt;br /&gt;It&amp;#39;s also a good idea to see who the people you are following, who they themselves are following. Typically they are interested in the same people, so it&amp;#39;s always good to check that out.&amp;nbsp; Also, one of my favorite things to do is to check out the twitter user&amp;#39;s ration. What&amp;#39;s the ratio of who they follow to how many people follow them. I like to make sure its kind of close, however, if you are following a celebrity or a group or company, you cannot expect the ratio to be close. In addition, I also tend not to follow people without avatars, or a few quality updates. I do a quick twitter history check to verify quality and not just quantity. Sometimes those with quantity lack conciseness and worthwhile tweets.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;These are just a few things to look out for when you are looking for more people to follow. Hope this helps and happy tweeting.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Feel Free to follow me &lt;a class="" href="http://twitter.com/Phamtastik" target="_blank"&gt;@Phamtastik&lt;/a&gt; and Lindsey &lt;a class="" href="http://twitter.com/lindseyrobbins" target="_blank"&gt;@lindseyrobbins&lt;/a&gt;&lt;br /&gt;&lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=40755" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/tools/default.aspx">tools</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/emerging+technology/default.aspx">emerging technology</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/twitter/default.aspx">twitter</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/observations/default.aspx">observations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/conversations/default.aspx">conversations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Geek+Speak/default.aspx">Geek Speak</category></item><item><title>Little Tricks for Big Help!</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/03/25/little-tricks-for-big-help.aspx</link><pubDate>Wed, 25 Mar 2009 20:11:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:40385</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=40385</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/03/25/little-tricks-for-big-help.aspx#comments</comments><description>&lt;p&gt;Once and a while I find a cool, small detail about a tool or website that makes a huge difference to me – so much so, I feel the need to share. I especially appreciate them when they save me steps and time! Here are eight to get you started...&lt;/p&gt;&lt;p&gt;&lt;b&gt;1. Merge Contacts in Gmail.&lt;br /&gt;&lt;/b&gt;&lt;a href="http://mail.google.com" target="_blank"&gt;Gmail &lt;/a&gt;made me happy in early February when they announced several changes to Gmail contacts. This little tip will help you if you use Gmail for professional or personal reasons. When I discovered this new feature, I was relieved! I can recall too many experiences trying to update contacts who appear more than once in my Contacts list. I wanted to combine them and had a frustrating time with copy/paste because it would say a contact already existed with that information. Now, you can just select as many contacts as you want and click &lt;b&gt;Merge these [ ] contacts&lt;/b&gt; in the far right pane. Sweet!&lt;/p&gt;&lt;p&gt;&lt;b&gt;2. Multiple Attachment Selection in Gmail.&lt;br /&gt;&lt;/b&gt;The other small feature from Gmail making me happy now is the ability to select multiple items for upload to an email in Gmail. Instead of painfully adding an attachment one at a time to the email form, you can now select multiple and watch them upload with progress bars.&lt;/p&gt;&lt;p&gt;&lt;b&gt;3. TripIt Application for LinkedIn.&lt;br /&gt;&lt;/b&gt;A professional colleague sent me a request for &lt;a href="http://www.tripit.com/home" target="_blank"&gt;TripIt&lt;/a&gt;. Not only did I discover a fun site for tracking travel but I also discovered it integrated well as an application on &lt;a href="http://www.linkedin.com" target="_blank"&gt;LinkedIn&lt;/a&gt;. I love how it can update your network updates so people know when you are traveling for business. Could be an especially helpful tool for meeting up with colleagues you are “linked” to but hardly ever see!&lt;/p&gt;&lt;p&gt;&lt;b&gt;4. Subscribe to Facebook Status Updates in a Feed Aggregator.&lt;br /&gt;&lt;/b&gt;I don’t ever feel like I can keep up with my &lt;a href="http://www.facebook.com" target="_blank"&gt;Facebook &lt;/a&gt;friends status updates. They just happen too quickly in real time. Then, one day I discovered you can actually subscribe to a feed of your friends’ status updates. On the top menu bar, click &lt;b&gt;Friends&lt;/b&gt;. In the far left column, under Subscribe, click &lt;b&gt;Friends’ Status Feed&lt;/b&gt;. This will give you the feed address to plug into your favorite blog aggregator or you can add to &lt;a href="http://www.google.com/reader" target="_blank"&gt;Google Reader&lt;/a&gt; like I do. Now, when I have time I can scroll through updates quickly and respond to the ones I feel worthy. This is especially helpful to fast readers who’d rather scroll quickly and spend more time writing goofy messages on friends’ walls or getting back to my “real” work.&lt;/p&gt;&lt;p&gt;&lt;i&gt;**Additional suggestion** Subscribe to your LinkedIn Network Updates in your feed aggregator as well.&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;5. Blackberry CallsBlocker Application.&lt;br /&gt;&lt;/b&gt;A great app for you crackberry addicts. You can now block unwanted calls on your phone using &lt;a href="http://www.mobihand.com/product.asp?id=26582&amp;amp;n=CallsBlocker" target="_blank"&gt;CallsBlocker&lt;/a&gt;. I haven’t tried this one out yet but it came highly recommended from Geek Speak Steve. Seems like I might have some R&amp;amp;D (research &amp;amp; development) in my near future. &lt;br /&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;6. Use Picnik to Edit Photos Online.&lt;/b&gt;&lt;br /&gt;&lt;a href="http://www.picnik.com" target="_blank"&gt;Picnik &lt;/a&gt;is a great site I recommend in my sidebar sites section. It&amp;#39;s an online picture editing application. I love it because it gives me enough editing options for free without having to buy an expensive application with too many options. Now, the site is even more improved. You can open and save your photos from Flickr, Facebook, Myspace, Photobucket, Picasa, Webs, and Webshots, all within Picnik. &lt;/p&gt;&lt;p&gt;&lt;b&gt;7. Check Your @Replies on Twitter.&lt;br /&gt;&lt;/b&gt;Some people you aren’t following reply to your tweets. You might not be ready to follow them just yet but it’s important to regularly check your replies to make sure you don’t forget to respond. It’s a newer feature on &lt;a href="http://www.twitter.com" target="_blank"&gt;Twitter &lt;/a&gt;but one that’s been on my Blackberry Twitter app for some time now.&lt;/p&gt;&lt;p&gt;&lt;b&gt;8. Googlify Your Smart Phone!&lt;br /&gt;&lt;/b&gt;Have a new smart phone? Or just have a smart phone that you never added all the awesome Google applications? (Because we all know Google makes some amazing free tools to make our lives easier!)&amp;nbsp; Best place to start for adding Google applications is a website by Google (&lt;a href="http://www.google.com/mobile" target="_blank"&gt;Google Mobile&lt;/a&gt;) that helps you find and download all the available applications for your phone. For example, my super awesome pink blackberry can download the Google Mobile App, Search, Maps, Gmail, Sync, Reader, Calendar, and more! &lt;/p&gt;&lt;p&gt;Hope you have fun with these tips and find that can help at least a little! &lt;img src="http://forums.blackbaud.com/emoticons/emotion-2.gif" alt="Big Smile" /&gt; &lt;br /&gt;&lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=40385" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/tools/default.aspx">tools</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/observations/default.aspx">observations</category></item><item><title>What are people saying about you?</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/03/04/geek-speak-do-you-know-what-people-are-saying-about-you.aspx</link><pubDate>Wed, 04 Mar 2009 20:31:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:39876</guid><dc:creator>Steve Pham</dc:creator><slash:comments>2</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=39876</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/03/04/geek-speak-do-you-know-what-people-are-saying-about-you.aspx#comments</comments><description>&lt;p&gt;&lt;img src="http://farm4.static.flickr.com/3466/3173436256_08490d3153.jpg" title="photo credit: caveman92223" alt="photo credit: caveman92223" style="width:400px;height:272px;" align="right" width="400" height="272" hspace="5" /&gt;Your brand reputation (either personal or professional) is an important aspect of your business.&amp;nbsp; Being &amp;quot;in the know&amp;quot; about what people are saying about your brand&amp;nbsp;is important.&amp;nbsp; Unfortunately, branding is not like the world of glitz and glamour where any publicity is good publicity.&amp;nbsp; &lt;/p&gt;

&lt;p&gt;For instance, you may be one of the top players in professional baseball, a role model for kids, and yet admit to taking steroids to gain a professional advantage. While when Alex Rodriguez took the drugs, they were not banned by Major League Baseball, he still tarnished his reputation and that of the sport. It&amp;#39;s the same for organizations. If you are a financial institution and you require assistance to maintain your ability to do business, it does not project stability. You may scare your current and potential customers away. General Motors is the same. People are concerned about buying cars from a brand that may no longer exist in a few years. Branding is sensitive to public opinion. These examples show how your brand can be severely damaged or even ruined.&amp;nbsp;&amp;nbsp;&lt;/p&gt;



&lt;p&gt;In the always competitive market of business, you may want to know what your competitors are doing. You may want to know what people have to say about your products and services. You may want to find out how you can improve. Or, you may just want the opportunity to reach out to your customers.&lt;/p&gt;&lt;p&gt;Enter &lt;a href="http://www.google.com/alerts" class=""&gt;Google Alerts&lt;/a&gt;! Google Alerts is a great tool that will send you an alert (you set up) whenever any of your &lt;a href="http://blog.hubspot.com/blog/tabid/6307/bid/4203/How-to-Use-Google-Alerts-to-Monitor-Your-Company-s-Online-Presence.aspx" class=""&gt;search criteria&lt;/a&gt; is mentioned on the Internet.&amp;nbsp; Pretty simple right?&amp;nbsp; By being constantly vigilant about what is being said, you can stay current with damage control, be aware of what people like and dislike, improve your products, or maintain a close watch on your competitors. You can set up alerts for anything your heart desires including watching the news for when the iPhone goes open source (I can dream!).&lt;br /&gt;&lt;/p&gt;&lt;a href="http://twitter.com" class=""&gt;Twitter&lt;/a&gt;&amp;nbsp;is
another great resource for monitoring your brand.&amp;nbsp; With nearly six
million unique visitors a month (according to compete.com), you can
assume the number of active users is massive. Those active users
represent current customers or potential customers. They also represent
a powerful social network who can spread information instantly to a
domino network. Reach out to them and be aware. Practice listening and
responding to feedback even when it&amp;#39;s bad. Acknowledge potential for
improvement if needed. You don&amp;#39;t have to be perfect, just transparent,
honest, and willing to improve. Besides developing a network of
followers, you can &lt;a href="http://search.twitter.com/" target="_blank"&gt;search Twitter&lt;/a&gt; for key information. As well, &lt;a href="http://monitter.com/" target="_blank"&gt;Monitter&lt;/a&gt; is a great site for seeing real time tweets of your key words. Enter in up to three key words on the page and see a live stream of what people are saying. A great resource if you want live feedback.

&lt;p&gt;With Google Alerts and Twitter, why waste time&amp;nbsp;crawling the
web to see what people have to say. Instead, spend the time wisely listening and then use it to improve your brand, your products, and your services. Afterwards, you can reap in the praise and rewards. When that happens, you can come back and thank me.&amp;nbsp;&lt;img src="http://forums.blackbaud.com/emoticons/emotion-4.gif" alt="Stick out tongue" /&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Co-Authored By: Lindsey Robbins &lt;br /&gt;&lt;/p&gt;

&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=39876" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+networking/default.aspx">social networking</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/twitter/default.aspx">twitter</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/observations/default.aspx">observations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/conversations/default.aspx">conversations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Google/default.aspx">Google</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/brand/default.aspx">brand</category></item><item><title>Discovering Xobni</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/02/24/discovering-xobni.aspx</link><pubDate>Tue, 24 Feb 2009 19:07:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:39723</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>1</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=39723</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/02/24/discovering-xobni.aspx#comments</comments><description>&lt;p&gt;Yeah! It’s fun to have co-workers just randomly mention a cool tool in a meeting and then off you go on a learning adventure. Thanks to Georgeanne, I was recently introduced to &lt;b&gt;Xobni &lt;/b&gt;(inbox backwards).&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.xobni.com/" target="_blank"&gt;http://www.xobni.com/&lt;/a&gt;&lt;img src="http://www.xobni.com/images/xobni_logo.gif" title="xobni" alt="xobni" align="right" width="195" height="66" /&gt;&lt;/p&gt;&lt;p&gt;Xobni (pronounced Zob nee) is a plug-in for Microsoft Outlook. So far it’s been giving me cool email analytics about different people who email me frequently (for example, my manager is ranked #1 for emails). It can also show me recent conversations and files exchanged with that person as well as who is in their network. I really like the recent conversations section because when you select a conversation, it shows you the emails in threaded view (like Gmail). This helps save you time searching for your communication history! Also, it has an email search tool. Haven’t had a reason to search my email yet, but when I do, I’ll be interested in seeing how well it works. &lt;/p&gt;&lt;p&gt;Also, Xobni has integration features for Facebook and LinkedIn. I still have more to learn about what I can do with this tool but I wanted to get the word out so you could start optimizing your inbox as well (if you feel so inclined). &lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=39723" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/tools/default.aspx">tools</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category></item><item><title>The Nonprofit Technology Community</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/02/02/draft.aspx</link><pubDate>Mon, 02 Feb 2009 18:12:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:39069</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=39069</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/02/02/draft.aspx#comments</comments><description>&lt;p&gt;Wow, for a geek, I&amp;#39;m sitting here even more geeked up (especially for a Monday). I recently found out this blog is included on the &lt;a href="http://www.nonprofittech.com" target="_blank"&gt;Nonprofit Technology&lt;/a&gt; website as a blog source.&amp;nbsp; &lt;br /&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.nonprofittech.com" target="_blank"&gt;Nonprofittech.com&lt;/a&gt; is a website that was started by Beth Kanter as a way to bring together bloggers and others to create a content community.&amp;nbsp; This community makes it easier to find and organize good content around use of technology by nonprofits. Tony Karrer, CEO of Techempower coordinates new content and works with Beth to moderate the site. &lt;/p&gt;&lt;p&gt;So yeah, I&amp;#39;m feeling pretty great that not only do I have a forum through Blackbaud to help out nonprofits with technology *stuff* but now a wider audience can read my blogs. No pressure eh? I&amp;#39;m more into the idea that we can lean on each other as we learn, explore, and hopefully master how to use social media and technology to our advantage. After all, when you want to help people like those in the nonprofit community do, you can use all the help you can with or without hard economic times.&lt;/p&gt;&lt;p&gt;Thanks to Beth and Tony for creating such a great resource. I know I&amp;#39;m going to look forward to all the learning opportunities. &lt;br /&gt;&lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=39069" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+networking/default.aspx">social networking</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/tools/default.aspx">tools</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/blogs/default.aspx">blogs</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/philanthropy/default.aspx">philanthropy</category></item><item><title>How do you coordinate your profiles?</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/02/02/how-do-you-coordinate-your-profiles.aspx</link><pubDate>Mon, 02 Feb 2009 17:46:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:39203</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=39203</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2009/02/02/how-do-you-coordinate-your-profiles.aspx#comments</comments><description>&lt;p&gt;Sometimes when you experiment with social media and learn (like I do), you amass a ton of online profiles. For example, recently I remembered I had a yahoo profile and email address. Wow, wonder how long it’s been since I last checked that email?! I updated my profile and then my address book in yahoo with my gmail account - that seemed pretty easy. But it got me thinking, how do we keep up with all the profiles and sites we create online?&lt;/p&gt;&lt;p&gt;Sure, it’s pretty great we can create so many profiles and online presences especially when you need to be as creative as possible to reach and connect with your audience and peers, but still? When does it all become a little too confusing? After all, having so many profiles and presences can make updating information tedious and time-consuming if you do happen to change something about your life.&lt;/p&gt;&lt;p&gt;This is one post where I don’t really have an answer or suggestion for you, just a recommendation that you develop a strategy. I haven’t figured mine out yet, but I know it must be done because I’m floating all over the interwebs. I used to think it was cool to Google myself, now when I do it, I think about all the work it takes to maintain. But then again, I smile because it also means I’ve spent some good time researching and learning cool things about social media, technology, and the internet.&lt;br /&gt;Okay, so now I just need to find some time to develop a strategy to tackle the online profiles. Do I sound like a Dilbert comic strip or what?&lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=39203" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/observations/default.aspx">observations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/conversations/default.aspx">conversations</category></item><item><title>Can you Digg It?</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/11/26/can-you-digg-it.aspx</link><pubDate>Wed, 26 Nov 2008 18:35:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:38267</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>4</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=38267</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/11/26/can-you-digg-it.aspx#comments</comments><description>&lt;p&gt;&lt;img src="http://digg.com/img/feature-mobile.gif" align="right" height="140" width="130" alt="" /&gt;I confess. I don’t &lt;a href="http://digg.com" target="_blank"&gt;&lt;b&gt;Digg&lt;/b&gt;&lt;/a&gt; and I have no idea what to use it for. In fact, just the other day I submitted my first article. And it doesn’t even really count since it’s one of my own blog posts. I just wanted to test the process. Sadly, as of today, 6 days after posting, I still only have 1 digg (my own). I’m sure it’s because it was my own content and I have no idea what I’m doing. However, I wanted to see if I could make sense out of this tool everyone else seems to be using but me. Maybe I’m not really at the cool kids lunch table?...&lt;/p&gt;&lt;p&gt;In case you need an intro to &lt;b&gt;Digg &lt;/b&gt;like I do, here’s an overview of the website:&lt;br /&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;b&gt;Digg &lt;/b&gt;is a place for people to share with others their favorite content they find anywhere on the internet.&lt;/li&gt;&lt;li&gt;Once you post, others vote on your submissions. The more diggs, the better.&lt;/li&gt;&lt;li&gt;People, collectively, determine the value of content.&lt;/li&gt;&lt;li&gt;Most content people submit are news articles, videos, and images.&lt;/li&gt;&lt;li&gt;If your content really rocks - people will submit your content, you’ll get digg’d a lot, and then you’ll get published on their front page. And published on the front page means you are really awesome and will get a lot more publicity. &lt;/li&gt;&lt;li&gt;They make it pretty easy to comment and share the stuff you find on &lt;b&gt;Digg&lt;/b&gt;.&lt;br /&gt;&lt;/li&gt;&lt;li&gt;And, you can even make friends because you might trust their opinion on good or bad content and want to follow what they digg. And if not, you can always digg for content by topic category (technology, science, gaming, entertainment, etc).&lt;br /&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;So what do you think? Should I &lt;b&gt;Digg &lt;/b&gt;it and how should I use this site?&lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=38267" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/tools/default.aspx">tools</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/emerging+technology/default.aspx">emerging technology</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/audience/default.aspx">audience</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/observations/default.aspx">observations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/conversations/default.aspx">conversations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Digg/default.aspx">Digg</category></item><item><title>Supporting Your Causes in Facebook</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/11/14/supporting-your-causes-in-facebook.aspx</link><pubDate>Fri, 14 Nov 2008 19:58:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:38063</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=38063</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/11/14/supporting-your-causes-in-facebook.aspx#comments</comments><description>&lt;p&gt;&lt;a href="http://apps.facebook.com/causes/139887?m=c9c214f0&amp;amp;recruiter_id=11104987" target="_blank"&gt;&lt;img src="http://s2.causes.com/photos/Qg/Ir/s1/mE/vm/Md/5Z/duJ.jpg" align="right" width="240" height="93" alt="" /&gt;&lt;/a&gt;I noticed this week that &lt;b&gt;Causes &lt;/b&gt;in &lt;a href="http://www.facebook.com" target="_blank"&gt;&lt;b&gt;Facebook &lt;/b&gt;&lt;/a&gt;seem to have improved their ease of recruiting. I was recruited to a couple of my favorite local nonprofits and in return could invite others all without much effort. The other nice part about Causes in Facebook? Once you invite someone and they join, you can thank them! We all like thank you’s and it shows that you appreciated someone supporting your causes. The value of social networking – shared philanthropy and hope of making the world a better place.&lt;/p&gt;&lt;p&gt;Other Causes features I love:&lt;br /&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Easy to &lt;b&gt;Feature &lt;/b&gt;the cause on your profile (on your wall, info, and boxes tabs)&lt;/li&gt;&lt;li&gt;When you thank or recruit someone, it can show up in yours and their news feed. From the news feed, people can click to join, view, or invite people to the cause. &lt;/li&gt;&lt;li&gt;Hall of Fame for top recruiters – &lt;b&gt;recognition&lt;/b&gt;!&lt;/li&gt;&lt;li&gt;&lt;b&gt;Media Board&lt;/b&gt; to share links, photos, and videos&lt;/li&gt;&lt;li&gt;&lt;b&gt;Discussion Board&lt;/b&gt; and &lt;b&gt;Wall &lt;/b&gt;to spark conversations.&lt;/li&gt;&lt;li&gt;Easy to &lt;b&gt;Donate&lt;/b&gt;!&lt;/li&gt;&lt;li&gt;And lots more, check out &lt;b&gt;&lt;a target="_blank"&gt;http://apps.facebook.com/causes&lt;/a&gt;&lt;/b&gt; for&amp;nbsp; more information and to see how you too can make an impact. Halos and Fields to Families are great examples of two small nonprofits jumping into social meda!&lt;/li&gt;&lt;/ul&gt;&lt;a href="http://apps.facebook.com/causes/150176?m=febcd8fb" target="_blank"&gt;&lt;img src="http://s1.causes.com/photos/uG/1K/mZ/Fe/ZE/H4/Um/qDJ.jpg" width="240" height="134" alt="" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=38063" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+networking/default.aspx">social networking</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/tools/default.aspx">tools</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/emerging+technology/default.aspx">emerging technology</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Facebook/default.aspx">Facebook</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/observations/default.aspx">observations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/philanthropy/default.aspx">philanthropy</category></item><item><title>Educate Yourself Using RSS</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/11/06/educate-yourself-using-rss.aspx</link><pubDate>Thu, 06 Nov 2008 17:08:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:37921</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>1</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=37921</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/11/06/educate-yourself-using-rss.aspx#comments</comments><description>&lt;p&gt;&lt;img src="http://www.blackbaud.com/images/blogs/rss.jpg" align="right" width="225" height="150" alt="" /&gt;Sometimes keeping up with the amount of information, news,
and blogs on the Internet can be time-consuming, unproductive, and frustrating.
I know for the longest time I had a routine down where I&amp;#39;d visit my list of
sites every morning looking for new content. I still have no clue why I spent
all that time searching for content instead of having it come to me. &lt;/p&gt;

&lt;p&gt;Enter &lt;a href="http://www.google.com/reader" target="_blank"&gt;&lt;b&gt;Google Reader&lt;/b&gt;&lt;/a&gt; into my life amidst glorious heavenly
music. It might seem like I&amp;#39;m being a bit dramatic but I&amp;#39;m not. Now, in
the&amp;nbsp; morning (or often throughout the
day), I go to Google Reader and read up on news, information, social network
updates, blogs, and more all aggregated on one page. How? &lt;/p&gt;

&lt;p&gt;Well it&amp;#39;s easy. You just take advantage of, the ever growing
in popularity, RSS. &lt;/p&gt;

&lt;p&gt;&lt;a href="http://en.wikipedia.org/wiki/RSS" target="_blank"&gt;RSS, or really simple syndication&lt;/a&gt;, is not new. However, I
hardly ever hear people talking about RSS aggregators and what it can do for
self-education. When you use RSS or atom feeds, you can collect them like links/favorites/bookmarks
and add them to a website like Google Reader who collects and displays them all
in one location. I also use folders on Google Reader so I can categorize types
of feeds. This lets me keep friends&amp;#39; updates separate from Blackbaud updates,
Technical Communication updates, my &amp;quot;Geek Feeds,&amp;quot; and more.&lt;/p&gt;

&lt;p&gt;Using an aggregator helps you collect all your feeds and
have information come to you. The aggregator lets you know when something is
new instead of having to stumble upon it yourself. I&amp;#39;m sure there are many
excellent feed aggregators on the market; I just choose to perpetuate the
Google empire.&lt;/p&gt;

&lt;p&gt;If you&amp;#39;re in Firefox, if a page has a feed, you&amp;#39;ll see an
icon like the one in this post in the website address field. When you click on
it, it helps you &amp;quot;subscribe&amp;quot; to a website. On other sites, they will display
that logo, something similar, or even a link to the RSS feeds. &lt;b&gt;***Hint, this page has a link in the Blog Info section.***&lt;/b&gt; Once you start
looking on websites, I&amp;#39;m sure you&amp;#39;ll see them everywhere. &lt;/p&gt;

&lt;p&gt;Either way, using feed aggregators not only makes sense from
a time perspective but it really empowers you to take advantage of the wealth
of information online. Because you can organize your feeds, you can start
handling more feeds, discover new sites, and then be able to share what you
find with others.&lt;/p&gt;

&lt;p&gt;Another reason why I love Google Reader? When I find
something good, they make it easy for me to share by email with people or add
it my personal website of Shared Items. And don&amp;#39;t get me started on how easy it
is to integrate these features with Facebook! I&amp;#39;ll save that for another time. &lt;/p&gt;

&lt;p&gt;Anyone have any really cool ways they are using RSS, feed
aggregators, or Google Reader?&lt;/p&gt;


&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=37921" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/tools/default.aspx">tools</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Google+Reader/default.aspx">Google Reader</category></item><item><title>Social Media - It's Not About the Tools</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/10/23/social-media-it-s-not-about-the-tools.aspx</link><pubDate>Thu, 23 Oct 2008 20:08:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:37670</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=37670</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/10/23/social-media-it-s-not-about-the-tools.aspx#comments</comments><description>&lt;p&gt;A while back, I worked on a grant with a colleague and friend Brian (who’s now an amazing interaction designer and information architect in the DC area), and I fondly remember even then having some great conversations about tools. He really inspired me to look beyond the tools and think more about interaction and outcome for why you use a tool. The focus on the why is an important piece of my workflow today. Yes, I explain to people how to use tools. Yes, I work at a software and services company. But no, we don’t do this for the love of creating geeky things. We have to see you, the user, at the end of the process. Our clients provide our motivation on a daily basis. So we have to ask ourselves: &lt;br /&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Beyond the computer, what task or process are you trying to accomplish? And why?&lt;/li&gt;&lt;li&gt;How can we make your life easier? Or in other words, if you were more efficient at your every day workflow tasks, what would you be doing with your extra time?&lt;/li&gt;&lt;li&gt;What’s on your dream list of things you wish you could do?&lt;/li&gt;&lt;li&gt;How do you plan to make the world a better place? What’s your mission?&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Thinking about these important questions (and more) is how we prioritize our to do lists. I feel the same way when I promote social media. Sure, a lot of times it can be fun just to play with social media and technology tools. After all, I am the girl drooling over the new Blackberry Storm that hasn’t even been released yet. I’m not sure all that it can do but I still want one. I figure I’ll learn as I go along but that’s not how I always operate. When it comes to business it’s not my time and money it’s someone else’s. I’m sure that’s the way it is for you. You don’t work at your organization just for your pleasure, you want to serve others and make the world a better place.&lt;/p&gt;&lt;p&gt;What does this mean for you? Don’t stress about how to use every social media tool. You don’t even have to have your hands in everything available. Yes, it’s important to try different tools because one might be a better fit for your organization than another. &lt;b&gt;The most important thing you can do when you attempt to use social media is to stop thinking about the tool&lt;/b&gt; (and what it can or cannot do).&lt;/p&gt;&lt;p&gt;Instead, focus on what you need to accomplish. Focus on who you need to help and why? Write down what you want to be able to do without even thinking about which tool you will need. For example, “I want to be able to share stories with our volunteers and donors about how we feed the area needy. And it’d be really cool if we found more volunteers and donors because of it.”&amp;nbsp; Then, when you identify your goal you can examine the social media tools and pick out which one will be most effective &lt;b&gt;and &lt;/b&gt;easiest for you to implement. Then, social media doesn’t have to be so intimidating and you can focus on what really matters.&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=37670" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/tools/default.aspx">tools</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category></item><item><title>Paring Down the Tweets</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/10/10/paring-down-the-tweets.aspx</link><pubDate>Fri, 10 Oct 2008 18:25:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:37424</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=37424</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/10/10/paring-down-the-tweets.aspx#comments</comments><description>&lt;p&gt;A week later and my experiment with paring down the number of people I follow has worked wonders (so far). I’m back to following people without as much anxiety and I can keep up without dedicating my every working moment to watching the stream of collective thought dumps.&lt;/p&gt;&lt;p&gt; &lt;b&gt;Talk much?&lt;/b&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;My excessive tweeters somewhat followed the same people Joe Meehan mentioned in his comment:&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&amp;quot;But as I&amp;#39;ve discovered, the excessive tweets I&amp;#39;ve experienced fall into two categories:&amp;nbsp; One - from news orgs I follow (USA Today, LA Times Busines section, CNN Breaking News). A bit much at times - but it&amp;#39;s news (at least to someone).&lt;/p&gt;&lt;p&gt;The other category is people who tweet their every action/thought/response to others. If I have to scroll though a full web page of tweets by the same person, it&amp;#39;s the virtual equal to the guy at the party who doesn&amp;#39;t know when to end a conversation.”&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;My addition to his two is a third category of people I felt I should follow but wasn’t learning anything particularly valuable from. Don’t we all have these people we keep around because someone else thought they were important yet you’re not really sure what to do with them once you start listening?&lt;/p&gt;&lt;p&gt;I still find tweets from people (I value and want to listen to) with links to relevant information particularly useful. In fact, now that I can find and read them much more quickly I’m able to follow their thoughts and links much more easily.&lt;/p&gt;&lt;p&gt;&lt;b&gt;Who went and who stayed?&lt;/b&gt;&lt;/p&gt;&lt;p&gt;I don’t want to divulge too many specifics but here’s in general who I dropped.&lt;/p&gt;&lt;ol&gt;&lt;li&gt;Technical communication people in my field who weren’t contributing valuable information, tweeted too much, or weren’t tweeting at all.&lt;/li&gt;&lt;li&gt;People I find vaguely interesting because they have a huge following on Twitter but in general I don’t really care what they have to say on a day-to-day basis.&lt;/li&gt;&lt;li&gt;Large organizations I have no personal ties to and the government feeds I initially liked but had no use for after the general intrigue wore off.&lt;/li&gt;&lt;/ol&gt;&lt;p&gt;I kept many people. In fact, I’m still following 82 people/orgs. Who and why?&lt;/p&gt;&lt;ol&gt;&lt;li&gt;I’m still following people I work with. I find it important to know what’s going on at work and we can feed each other great content (and sometimes funny fluff too).&lt;/li&gt;&lt;li&gt;I follow select technical communication people who I respect and can continue to develop a networking relationship.&lt;/li&gt;&lt;li&gt;Friends. You can’t drop your friends! Even if I use twitter mainly for work related items, I still find it comforting to see funny or meaningful things from non-work people.&lt;/li&gt;&lt;li&gt;Local organizations and organizations I have ties to. I kept the local news, local nonprofits, and even Clemson football feed (although the way they are playing, I might have to drop them than think about the season).&lt;/li&gt;&lt;/ol&gt;&lt;p&gt;&lt;b&gt;Going Forward&lt;/b&gt;&lt;/p&gt;&lt;p&gt;I still find it difficult on busy days to follow the thread of information thoughts floating on twitter. However, following only the people that can meaningfully contribute to my day makes it much easier. And I plan to hope, as Chad commented in my last post, that Twitter figures out the social filtering. I would have liked to follow many of the people and organizations I dropped, just not on a daily basis.&lt;/p&gt;&lt;p&gt;So my recommendation to those out there considering to tweet and considering who to follow, sometimes it’s okay to join the fray and make some mistakes. But, as you go along, watch the trends of what you like to see and what you don’t. And most importantly, don’t twitter everything! &lt;br /&gt;&lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=37424" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/emerging+technology/default.aspx">emerging technology</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/twitter/default.aspx">twitter</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/audience/default.aspx">audience</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/observations/default.aspx">observations</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/conversations/default.aspx">conversations</category></item><item><title>Tweet Overload</title><link>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/10/01/tweet-overload.aspx</link><pubDate>Wed, 01 Oct 2008 18:02:00 GMT</pubDate><guid isPermaLink="false">f90a95a0-00e2-4810-8af8-0bbdde08f853:37221</guid><dc:creator>Lindsey Robbins</dc:creator><slash:comments>2</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://forums.blackbaud.com/blogs/chatterbox/rsscomments.aspx?PostID=37221</wfw:commentRss><comments>http://forums.blackbaud.com/blogs/chatterbox/archive/2008/10/01/tweet-overload.aspx#comments</comments><description>&lt;p&gt;It’s no secret I love twitter. It’s short, to the point, and often provides more valuable information than I can find anywhere else. But lately, my heart hasn’t been into it. In search of an answer to my recent woes, I stumbled onto the cause. The problem?&lt;/p&gt;&lt;p&gt;&lt;b&gt;Too many twitter friends...&lt;/b&gt;&lt;/p&gt;&lt;p&gt;I know, you’re thinking how can that be possible? You can never have enough? Well it’s true, you can reach a limit where too many tweets causes you to lose interest. My twitter overload number was only a mere 144 people. I wish twitter had categories so I could separate my friends, co-workers, colleagues, and “other cool&amp;quot; people. Then I could check the twitter stream for each category. Until that happens I think I’m going to have to do the dreaded thing.&lt;/p&gt;&lt;p&gt;I’m going to have to drop the number of people I follow. There really is no other option because I don’t want to completely stop following people but as it is I don’t have the time to keep up. Even if I use twhirl I can’t keep up because it always interrupts my train of thought when I’m working.&lt;/p&gt;&lt;p&gt;So lesson learned, don’t expect social media use to be easy or always work the way you want. Moderation is essential. I suppose we always knew that all along but you want to believe you can be different. &lt;/p&gt;&lt;p&gt;***sigh*** I guess it’s time for me to make the tough choices. &lt;/p&gt;&lt;img src="http://forums.blackbaud.com/aggbug.aspx?PostID=37221" width="1" height="1"&gt;</description><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/web+2.0/default.aspx">web 2.0</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/social+media/default.aspx">social media</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/Chatterbox/default.aspx">Chatterbox</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/twitter/default.aspx">twitter</category><category domain="http://forums.blackbaud.com/blogs/chatterbox/archive/tags/recommendation/default.aspx">recommendation</category></item></channel></rss>